Cannot 'Send To Mail Recipient' but can 'Send To Mail Recipient (as Attachment)...'

[osis]

Cannot 'Send To Mail Recipient' but can 'Send To Mail Recipient (as
Attachment)...'

"Excel could not start the e-mail program. Check your network connection.
Make sure Office is installed correctly, your e-mail program is set up
correctly, and you can connect to your e-mail server."

"Word could not load the e-mail envelope. This could be caused by a network
connection problem or a problem with your Office installation."

Occurs on Windows 2000 Terminal Server SP3, Office XP SP2.

also posted to microsoft.public.win2000.termserv.apps

 

[Steven Liu [MSFT]]

Hi,

Click on Start, then Run and type "regsvr32 sendmail.dll" (without
quotation marks) and click "OK". It might be necessary to un register
sendmail.dll first. Click on Start, then Run and type "regsvr32 /u
sendmail.dll" (without quotation marks) and click "OK". If this still does
not work, manually rebuild the "Mail Recipient.MAPIMail" file in the SendTo
(c:\documents and settings\<user name>\sendto) folder.

If this does not work, delete the following key.

HKEY_CURRENT_USER\Software\Microsoft\Office\10.0\Outlook\Journal

Outlook Item Log File

Thanks for using Microsoft News Group!

Sincerely,

Steven Liu

Microsoft Online Partner Support

MCSE 2000

Get Secure! - www.microsoft.com/security

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