Can't backup outlook file

A

Adrian

Hi,

After I burn the outlook.pst into the cdrom, I tried to test it, but it
doesn't work. I got the following error message:
The file is not a personal folder file.

Can I ask why? I have changed to not read only, but still not working. why?

Thanks

Adrian
 
A

Adrian

hi
am... it sort of working, it detected some errors and repairs it. However,
it's not reliable. I want a complete backup of my emails. Is there a way to
do it?

Thanks

Adrian
 
M

Milly Staples [MVP - Outlook]

Ensure no instance of Outlook.exe is running (task manager) and then just
copy the .pst file to a new location on your hard drive (this preserves the
integrity of your default .pst file) - then copy the .pst to your CD using
CD burning software such as Nero (my preferred) or EZ CD Creator (blech!)
For complete safety, shut down and reboot your computer after you make the
copy of the .pst file on the hard drive and make sure Outlook is not set to
open with your computer.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, Adrian asked:

| hi
| am... it sort of working, it detected some errors and repairs it.
| However, it's not reliable. I want a complete backup of my emails. Is
| there a way to do it?
|
| Thanks
|
| Adrian
|
| || Adrian schrieb am 25.05.2005 14:51:
||
|| Hello Adrian,
||
||| After I burn the outlook.pst into the cdrom, I tried to test it,
||| but it doesn't work. I got the following error message:
||| The file is not a personal folder file.
||
||| Can I ask why? I have changed to not read only, but still not
||| working. why?
||
|| When you have copied the file to your harddisk and you have removed
|| the read-only-flag, search for "scanpst.exe" on your computer and
|| run it.
||
|| --
|| Best Regards
|| Christian Goeller
 
A

Adrian

I have closed off the Outlook program, isn't that enough? I think after I
close off the outlook program, the process will automatically terminated,
right? And there's no error after I use the Nero express burn. So why isn't
it working?

Kind regards,
Adrian

"Milly Staples [MVP - Outlook]"
 
B

Brian Tillman

Adrian said:
I have closed off the Outlook program, isn't that enough?
Click to expand...

Not always.
I think
after I close off the outlook program, the process will automatically
terminated, right?
Click to expand...

Not if there's another program with hooks into MAPI, like some Outlook
add-ins or programs like ActiveSync when a PDA is cradled.
And there's no error after I use the Nero express
burn. So why isn't it working?
Click to expand...

The only time I personally have known it to fail is if there is something
else holding Outlook open in the background, such as a program I've
described above.
 
A

Adrian

Hi,

Thanks very much.

But I think that's not the case, because I just check the processes in task
manager after I close the Outlook program, and I can see that the
outlook.exe is closed.

What else could be the problem? Thanks
 
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