Can't boot Entourage

M

Mark

I recently installed Office 2001 for Mac in my laptop and when I try to boot
Entourage I get the following message: "You do not have write access to the
Entourage application folder. To run Entourage you must have the
administrative user remove the Identities folder from the application
folder" I am the only user and can't figure out how to log myself in. All
the other applications (Word, Excel, Power Point) work fine.
 
D

Diane Ross

I recently installed Office 2001 for Mac in my laptop and when I try to boot
Entourage I get the following message: "You do not have write access to the
Entourage application folder. To run Entourage you must have the
administrative user remove the Identities folder from the application
folder" I am the only user and can't figure out how to log myself in. All
the other applications (Word, Excel, Power Point) work fine.

As a single user, you should be the admin. Use the password to unlock files
if you need to change permissions.

It's unclear where your Identities folder is located. It's supposed to be in
your MUD folder inside Documents located in Users folder.

If you have trouble moving the Microsoft User Data folder, reboot into OS 9
and move the folder.

Permissions can be changed using Get Info on a folder. Let us know if moving
worked.

You really need to run repair permissions.

Run Repair Permissions after any software update from Apple and for other
software updates.

To use: open Disk Utility in your Applications/Utility folder.

Click on the First Aid tab and select Repair Permissions
Click on the icon for your boot volume.
Click the repair permissions button.

Don't run from CD as updates have a newer version of Repair Permissions.

Run Repair Permissions from the volume being repaired. Disk Utility uses
receipt files from the disk on which it is running (not necessarily the same
as the disk it is "repairing") in order to set the "correct" permissions. If
you run Disk Utility from a CD, it will use the receipt files on the CD (if
any) to determine what the "correct" permissions should be. This could mean
incorrect "repairs."

In short: Disk First Aid should always be run from CD (or by using fsck at
startup in single-user mode), whereas Repair Permissions should always be
run from the volume being repaired. The exception to the latter being if a
permissions problem is preventing startup. In that case, boot off of the CD
and run Repair Permissions, but if doing so, allows you to boot up again,
make sure you re-run Repair Permissions from your OS X volume afterwards.
 
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