Can't delete message

[ReynoldsAdGuy]

I received an e-mail today that has no sender, has a subject and no
date sent. I cannot open it or delete it. When I highlight it as if to read
it, I get this error message:
"The action could not be completed. Mail error."
I am then forced to Force Quite Entourage.
When I try to delete this message along with other messages, I get this
error message:
"The action could not be completed. Not enough memory."
Anyone have a solution?

 

[Dave Cortright]

I received an e-mail today that has no sender, has a subject and no
date sent. I cannot open it or delete it. When I highlight it as if to read
it, I get this error message:
"The action could not be completed. Mail error."
I am then forced to Force Quite Entourage.
When I try to delete this message along with other messages, I get this
error message:
"The action could not be completed. Not enough memory."
Anyone have a solution?

Turn off the preview pane, then try to delete it.

 

[Barry Wainwright]

I received an e-mail today that has no sender, has a subject and no
date sent. I cannot open it or delete it. When I highlight it as if to read
it, I get this error message:
"The action could not be completed. Mail error."
I am then forced to Force Quite Entourage.
When I try to delete this message along with other messages, I get this
error message:
"The action could not be completed. Not enough memory."
Anyone have a solution?

It is possibly an early sign of mild database corruption.

Office vX:
Hold down the option key when starting Entourage and take the first option
('typical rebuild'). If this doesn¹t resolve the problems, then try an
ŒAdvanced Rebuild¹.

Office 2004:
You still call the rebuilder by holding down Option key at launch, but it
now brings up a separate app "Database Utility" (which could be launched by
double-clicking of you wish) that lives in the Office subfolder.

First of all, if you have any Office apps open, a dialog comes up that
offers to quit them.

Then you get a window with a list of your identities to select from, and
four options:

1) It has a new feature "Verify database integrity" option: this should
reduce unnecessary rebuilding. Apparently it's quite sensitive. And see 4)
below.

2) "Compact the database". (Like X's "Typical rebuild").

3) Rebuild the database. (Like X's "Advanced Rebuild")

4) "Set database preferences". Actually there's only one pref: you can turn
on "Verify database in background "which means "run automatically" and let
you know if your database needs rebuilding.

 

[Guest]

-----Original Message-----
I received an e-mail today that has no sender, has a subject and no
date sent. I cannot open it or delete it. When I highlight it as if to read
it, I get this error message:
"The action could not be completed. Mail error."
I am then forced to Force Quite Entourage.
When I try to delete this message along with other messages, I get this
error message:
"The action could not be completed. Not enough memory."
Anyone have a solution?
.

I have the same issue except I can't even see the message in my
deleted items folder. But I know its there and it appears to be a virus
that is sending out emails on my behalf which of course all get rejected
and I get a ton of SPAM mail in return. When I try all means to delete it
takes forever to empty the folder and then ultimately still won't delete
the nasty one.

Can someone help us?

 

[Diane Ross]

I have the same issue except I can't even see the message in my
deleted items folder. But I know its there and it appears to be a virus
that is sending out emails on my behalf which of course all get rejected
and I get a ton of SPAM mail in return. When I try all means to delete it
takes forever to empty the folder and then ultimately still won't delete
the nasty one.

Can someone help us?

This indicates a corrupt database. Hold down the Option key when launching
Entourage and select the rebuild the database.

If you have more questions, please add the version of Entourage you are
using. Thanks!!