Can't Delete Profiles...

S

scott boettcher

Every time I try to delete a profile, Entourage quits.
I¹ve tried quitting the Daemon, and the background processes associated with
Office, but no luck.
This is a great feature, but it sure causes a lot of trouble.

SB
 
M

Michel Bintener

All your profiles are stored in a subfolder inside your Microsoft User Data
folder (~/Documents/Microsoft User Data/Office 2004 Identities/). Try
deleting the one you don't want using the Finder, and see if that solves the
problem.

Michel
 
P

Paul Berkowitz

All your profiles are stored in a subfolder inside your Microsoft User Data
folder (~/Documents/Microsoft User Data/Office 2004 Identities/). Try
deleting the one you don't want using the Finder, and see if that solves the
problem.
Click to expand...

You might still have problems afterwards. If so, quit Entourage, open
Activity Monitor, and Quit (Kill) any and all instances of the Database
Daemon. Then launch Entourage and switch to whichever identity you want.

When you choose the Switch Identity menu item, Entourage is supposed to quit
the Database Daemon for you. But occasionally it doesn't (usually with an
identity imported from Entourage X as opposed to one created in 2004, or so
it seems). Since you cannot have two 2004 daemons open at the same time, you
get a crash. This may be the problem you were getting.

--
Paul Berkowitz
MVP MacOffice
Entourage FAQ Page: <http://www.entourage.mvps.org/faq/index.html>
AppleScripts for Entourage: <http://macscripter.net/scriptbuilders/>

Please "Reply To Newsgroup" to reply to this message. Emails will be
ignored.

PLEASE always state which version of Microsoft Office you are using -
**2004**, X or 2001. It's often impossible to answer your questions
otherwise.
 
S

scott boettcher

All Profiles are new, 2004 profiles.
Even when I quit all instances of the daemon, no dice.
It's so repeatable, I have to hope that MS can fix this???

Scott

On5/11/05 9:43 AM, Paul Berkowitz
said:BEA78450.967BB%berkowit@spoof_silcom.com
 
P

Paul Berkowitz

I don't think it's their problem - I think it's yours. First rebuild all
databases. Then try deleting them.


As Michel showed, it's much faster just to remove the Identity folders from
Office 2004 Identities. Takes 2 seconds.

But just in case the "bad identity" is your usual identity, not the one
you're deleting, it's certainly a good idea to do a rebuild anyway.

--
Paul Berkowitz
MVP MacOffice
Entourage FAQ Page: <http://www.entourage.mvps.org/faq/index.html>
AppleScripts for Entourage: <http://macscripter.net/scriptbuilders/>

Please "Reply To Newsgroup" to reply to this message. Emails will be
ignored.

PLEASE always state which version of Microsoft Office you are using -
**2004**, X or 2001. It's often impossible to answer your questions
otherwise.
 
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