Can't do global directory lookups when set to secondary Exchangeaccount

B

Bill Bryson

If you are set to a secondary Exchange account in Entourage, the directory
lookup feature (matching names normally appear from the GAL as the user
types a last name on the To line ) does NOT work.

The work-around is to change the From to the main Exchange main account,
type in names and having the directory lookup work and then most importantly
switching the From line back to the secondary Exchange mail account before
sending the message.

MBU needs to make certain that Exchange directory lookups for "To:" work
regardless of the mail account being used on the From line.

Bill
 
C

Corentin Cras-Méneur

Bill Bryson said:
The work-around is to change the From to the main Exchange main account,
type in names and having the directory lookup work and then most importantly
switching the From line back to the secondary Exchange mail account before
sending the message.


I suspect that the From user name and passwords are used to query the
GAL through LDAP. If you use a secondary account, the user name and
password won't allow you to hit the LDAP server.

Corentin
 
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