Can't email out - need "certificates"

[David Sweet]

I think a virus has affected my Outlook 2002.

When I email out, I receive an "Invalid Certificate" box.
The box reads "Microsoft Outlook could not sign or encript
this message because you have no certificates which can be
used to send from the e-mail
address '(e-mail address removed)'.

When I use Outlook's Tools/Options box to get a Digital
ID, it takes me out of Microsoft's webpage, saying that
there's nothing in Microsoft that can help me.

What's going on? Help!!!

 

[Jeff Stephenson [MSFT]]

Are you intending to digitally sign or encrypt messages? If not, go to
Tools -> Options -> Security and turn off those options.