Can't import my V.x entourage identities

J

jsbridge

I cannot import my old data into 2008 Entourage.

When I do the import operation it sees the two identities but instantly returns. There are thousands of messages. I did this on my laptop and it worked perfectly.

Using a G4 Mac, 10.4.11 from V.X.

I need to understand how to proceed. The data base is about 3.5 GB!!!

Thanks,

Jan
 
D

Diane Ross

I cannot import my old data into 2008 Entourage.

When I do the import operation it sees the two identities but instantly
returns. There are thousands of messages. I did this on my laptop and it
worked perfectly.

Using a G4 Mac, 10.4.11 from V.X.

I need to understand how to proceed. The data base is about 3.5 GB!!!

Please don't use the MSFT interface to access this forum. Use Entourage to
subscribe. The web interface forces you to use the HTML that's too small to
read and reply doesn't seem to include previous messages that's needed.

How to subscribe to the Microsoft Entourage newsgroup

<http://www.entourage.mvps.org/support_options/subnews.html>

Check the size of the database file in the Finder to be sure it's not a
blank database. The Entourage X database is 400 KB, the database cache 4 KB.

If you are pointing to your working database and Entourage 2008 is not
importing it, this needs to be reported. Use the Send Feedback feature under
Help or Instant Feedback in the Menu bar. I'll also esc this to MSFT.

There are other ways to get your data out of Entourage X. You can drag each
folder and subfolder to the desktop as MBOX files. These can be dragged into
any version of Entourage.

Easy way: MBOX files: Run this script on your messages: Export folders (this
gets subfolders too). The script will fail on a folder with corruption. If
you have subfolders with same name you will need to rename them so they can
be matched up to the root folder. The script does not put subfolders in a
subfolder.

<http://scriptbuilders.net/files/exportfolders1.1.html>

Contacts can be exported as a tab delimited file. Under File --> Export make
your selection.

For Rules, Mailing List Manager and other settings, You will need to start
from scratch. Use screen shots to help with the details.
 
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