can't import previous entourage email

I

idunna

i am running OS 9.2 and recently had did a clean install. everything was
backed up so i have my email but i was not able to import it into my new
account. I go to File > Import and I get options to import information from
programs I don't use i.e. outlook express, qualcomm eudora, claris emailer
or a choice to import from a text file. one says 'Import messages from MBOX
format text file". i tried that and after following the folders > office
2001 identities > main identity >...when i get to main identity --where my
email doc is...it is empty. how do i get it to appear so i can choose it and
import my email? or is there another way to import email. i really need
it!!!
 
B

Beth Rosengard

Hi Idunna,

If I understand correctly, you're trying to get your Entourage 2001 messages
from a backup into a clean installation of Entourage 2001. Right?

Does your backup contain the Microsoft User Data (MUD) folder or at least
your Main Identity folder that was in the MUD? Then all you have to do is
copy the backed up Main Identity into the new MUD on your computer. You'll
be asked if you want to replace the new Main Identity folder that was
created with the new installation. If there's nothing you care about in the
new Main Identity folder, say yes. If there is, rename the old Main
Identity folder before copying it over.

Then, to get the two identities merged, switch identities (File>Switch
Identity) to the old identity. Drag your folders (and subfolders
separately) to the desktop where they'll become MBOX files. Switch to the
other identity and drag the MBOX files into the Folder List where they will
be restored.

When everything is transferred, you can delete the unneeded identity. If
there's more in the old identity that you want to keep than in the new one
(as is most likely), do the transfer in reverse (from the new to the old)
and then get rid of the new.

Hope this helps.

--
Beth Rosengard
Mac MVP

Mac Word FAQ: <http://www.mvps.org/word/FAQs/WordMac/index.html>
Entourage Help Page: <http://www.entourage.mvps.org/toc.html>
 
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