can't install entourage palm conduit

D

David Johnston

When I try to install the entourage handheld conduit it get the
following message:

"Installation failed because Microsoft Component Plugin not found"

Where do I find the plugin, or is there some other way to install the
Handheld sync software?
 
S

Sam Elowitch

When I try to install the entourage handheld conduit it get the
following message:

"Installation failed because Microsoft Component Plugin not found"

Where do I find the plugin, or is there some other way to install the
Handheld sync software?
Click to expand...

Sounds like you're running OS 9. I believe the Microsoft Component Plugin is
part of the standard installation for Internet Explorer. If you download
that and install it, you might gain the plug-In you need.

-Sam
 
M

Mickey Stevens

That probably means you haven't applied the latest Office updates. In that
case, download and install the latest Office X updates, which are 10.1.2,
10.1.4, and 10.1.5 (10.1.3 is unnecessary). They¹re available from
Microsoft.
<http://www.microsoft.com/mac/downloads.aspx#OfficeX>

If you're using Entourage 2001, download the Microsoft Office 2001 Combined
Update 9.0.4.
<http://www.microsoft.com/mac/downloads.aspx#Office2001>

You should then be able to install the Handheld Synchronization software.
 
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