Can't load files in PPT 2003 - HELP

[Mike Goodman]

I recently got a new computer with Office 2003. When I try to load PPT
presentations that I created in PPT 2000, some load up ok, but others don't,
and I get a message "PowerPoint can't read [filename]." I can't figure out
why some files load, but most others don't --- it doesn't seem to have to do
with size.

Any ideas?

Thanks,
Mike

 

[Kathryn Jacobs]

Mike,
You need to get the critical update for Office 2003. Go to Help --> Check
for Updates (while connected to the web).

--
Kathryn Jacobs, Microsoft PPT MVP
If this helped you, please take the time to rate the value of this post:
http://rate.affero.net/jacobskl/
Get PowerPoint answers at http://www.powerpointanswers.com
Cook anything outdoors with http://www.outdoorcook.com
Kathy is a trainer, writer, Girl Scout, and whatever else there is time for
I believe life is meant to be lived. But:
if we live without making a difference, it makes no difference that we lived

 

[John Langhans [MSFT]]

[CRITICAL UPDATE - Anyone using Office 2003 should install the critical
update as soon as possible. From PowerPoint, choose "Help -> Check for
Updates".]

Hello,

It sounds like there's a good chance that you are running into a known
problem which is addressed by installing the critical update for Office
2003. You can locate and install the appropriate critical update by
choosing the "Check for Updates" command from the "Help" menu when you are
connected to the internet.

For more information about the symtoms which might occur before installing
the critical update, check out the following KB article:

http://support.microsoft.com/?id=828041

John Langhans
Microsoft Corporation
Supportability Program Manager
Microsoft Office PowerPoint for Windows
Microsoft Office Picture Manager for Windows

For FAQ's, highlights and top issues, visit the Microsoft PowerPoint
support center at: http://support.microsoft.com/default.aspx?pr=ppt
Search the Microsoft Knowledge Base at:
http://support.microsoft.com/default.aspx?pr=kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.
Use of any included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm