Can't mark a message as unread

B

Benoit Leraillez

Hello,

I have a few messages that have this particular thing: I can't mark
them as unread. I can do it for the all but not those. I've rebuilt the
database but that didn't change a thing and I dont know where to look
now.

My Entourage is up to date (11.1.0) and this bug is a few days old and
does not want to leave ;-)

If anyone has a clue it'll be great,
 
B

Barry Wainwright

Hello,

I have a few messages that have this particular thing: I can't mark
them as unread. I can do it for the all but not those. I've rebuilt the
database but that didn't change a thing and I dont know where to look
now.

My Entourage is up to date (11.1.0) and this bug is a few days old and
does not want to leave ;-)

If anyone has a clue it'll be great,
Click to expand...

It is possibly an early sign of mild database corruption.

Office vX:
Hold down the option key when starting Entourage and take the first option
('typical rebuild'). If this doesn¹t resolve the problems, then try an
ŒAdvanced Rebuild¹.

Office 2004:
You still call the rebuilder by holding down Option key at launch, but it
now brings up a separate app "Database Utility" (which could be launched by
double-clicking of you wish) that lives in the Office subfolder.

First of all, if you have any Office apps open, a dialog comes up that
offers to quit them.

Then you get a window with a list of your identities to select from, and
four options:

1) It has a new feature "Verify database integrity" option: this should
reduce unnecessary rebuilding. Apparently it's quite sensitive. And see 4)
below.

2) "Compact the database". (Like X's "Typical rebuild").

3) Rebuild the database. (Like X's "Advanced Rebuild")

4) "Set database preferences". Actually there's only one pref: you can turn
on "Verify database in background "which means "run automatically" and let
you know if your database needs rebuilding.
 
B

Benoit Leraillez

Barry Wainwright said:
Office 2004:
You still call the rebuilder by holding down Option key at launch, but it
now brings up a separate app "Database Utility" (which could be launched by
double-clicking of you wish) that lives in the Office subfolder.

[SNIP]

3) Rebuild the database. (Like X's "Advanced Rebuild")
Click to expand...

I had already done it. I did it again just to see but it did'nt change
a thing. The only thing I can do is redirect them to another account to
have them unread.
4) "Set database preferences". Actually there's only one pref: you can turn
on "Verify database in background "which means "run automatically" and let
you know if your database needs rebuilding.
Click to expand...

I turned it on.
 
B

Benoit Leraillez

Benoit Leraillez said:
I had already done it. I did it again just to see but it did'nt change
a thing. The only thing I can do is redirect them to another account to
have them unread.
Click to expand...

It seems a re-rebuild has solved the problem for those I wanted. I
expect it has solved the problems for all since I didn't try to find
them, I don't have the time to do it ;-)
 
M

matt neuburg

Benoit Leraillez said:
I have a few messages that have this particular thing: I can't mark
them as unread. I can do it for the all but not those. I've rebuilt the
database but that didn't change a thing and I dont know where to look
now. [snip]
It seems a re-rebuild has solved the problem
Click to expand...

Something here doesn't make sense. Maybe you should consider exporting
everything and starting a new database? m.
 
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