Can't open Entourage 04 on my Mac

T

Tom in Texas

My computer crashed and I'm reinstalling everything. Reinstalled
Office from a disk, and now I'm trying to open Entourage. Get this
message: "This identity cannot be opened with this version of
Entourage." I'm using Mac OSX 10.5.8 and Entourage 11.0.0 What
the hey?

Tom in Texas
 
W

William Smith [MVP]

Tom said:
My computer crashed and I'm reinstalling everything. Reinstalled
Office from a disk, and now I'm trying to open Entourage. Get this
message: "This identity cannot be opened with this version of
Entourage." I'm using Mac OSX 10.5.8 and Entourage 11.0.0 What
the hey?
Click to expand...

You need to go to the Help menu and select Check for Updates. Once
Entourage is fully patched, you will probably be able to open your
identity, which was last saved with a newer version of Entourage than
11.0.0.

Hope this helps!

--

bill

Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
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