Can't open Entourage

  • Thread starter genevieve.girard
  • Start date
G

genevieve.girard

When I first used Entourage after installing the software, I choose the
wrong identity (principal identity). Since then, I can't open
Entourage. The software begin to run and send me this message shortly
afterward: Impossible to open this identity with this version of
Microsoft Entourage.
What can I do about this? Do I really need to reinstalled Microsoft
Office completly to solve the problem?
Thanks!
 
B

Barry Wainwright [MVP]

When I first used Entourage after installing the software, I choose the
wrong identity (principal identity). Since then, I can't open
Entourage. The software begin to run and send me this message shortly
afterward: Impossible to open this identity with this version of
Microsoft Entourage.
What can I do about this? Do I really need to reinstalled Microsoft
Office completly to solve the problem?
Thanks!
Click to expand...
Download and apply the latest updates to office - you can getthem from
http://www.microsoft.com/mac
 
D

Diane Ross

When I first used Entourage after installing the software, I choose the
wrong identity (principal identity). Since then, I can't open
Entourage. The software begin to run and send me this message shortly
afterward: Impossible to open this identity with this version of
Microsoft Entourage.
What can I do about this? Do I really need to reinstalled Microsoft
Office completly to solve the problem?
Click to expand...

You need to update Entourage. Go to Mactopia download page to find the
latest update:
<http://www.microsoft.com/mac/downloads.aspx>


--
Diane Ross, Microsoft Mac MVP
Entourage Help Page
<http://www.entourage.mvps.org/>
The Entourage Blog lists the EHP as one of the top five Microsoft Entourage
resources.
<http://blogs.msdn.com/entourage/>
 
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