Can't see delegated information.

N

neilt

I had this same issue. Can't determine exactly what causes it, but I know
how to stop it. Unfortunately, you need a pc to fix it.

On the pc, log in as the person who is delegating rights to you in outlook.
make sure you have the folder pane showing.
right click on the Outlook Today folder. Check the permissions, you aren't
there, you need to add yourself.

Even though you have been given delegate authority to calendar/mail/
whatever, unless you are also given permissions to view the outlook today
folder, it won't work.

hope this helps

neilt
-----Original Message-----
I am using Entourage 2004 on an iBook with os X 10.3.4. We are using
Click to expand...
Exchange server 2003. I am configured as a delegate for an exchange 2003
account. In Entourage, under accounts I have configured the name of the
exchange account that I have been granted delegate permissions to. The
account shows up in the left pane of entourage and shows that it is
connected, however no information from the delegated account shows up in
entourage. I can send an email from the delegated account and in Outlook
on a pc I am able to access all of the delegated information. What setting am
I missing? I have all protocols enabled on the exchange server. I'm beating
my head against the wall.
 
K

k o

we're having the same issues but the suggested fix did not work. Anyone
have any other suggestions?
 
G

ghassman

Hello neilt. Thank you so much. As soon as I put myself
on the access list for the top level folder, it worked
perfectly. However Entourage is a very imperfect
application. But if we play around with custom views I'm
sure we can at least use it.

Thanks again

ghassman
 
G

ghassman

It's very important that your logged onto the pc as the
person that you want to be a deligate of. Then open up
that persons outlook/exchange. In the properties of his
or her's outlook today folder choose security and make
sure that your on the access list with at least reviewer
permissions. Then make sure that you put that persons
account in your entourage deligate's settings.

ghassman
 
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