L
LInda
Hi,
I posted a message yesterday morning and got a couple of
replies but I had checked those problems.
Here's the deal:
My user is on a NT workstation running Office 2000 and
hitting the Exchange 5.5 server. I am giving these users
new PC's with Windows 2000 on it. When I log on with their
account and open Outlook their messages in their Inbox are
not viewable. The count shows messages there and any new
messages. All subfolder mail is viewable. I noticed that
it happens when I click on their Deleted Items box as
well. "There are no items to show in this view." and
sometimes their Sent Items folder.
The only luck I had yesterday with one user was to
completely archive all of their mail. Delete their
Exchange mailbox and then recreate it. Open the
Archive.pst file and then we could drag and drop their
mail back into their Inbox. Would send a test message and
it would show up just fine in their mailbox.
I set up 2 new PC's before this problem started occuring
and those former NT users' mailboxes would open up just
fine and they could see their Inbox items.
Is this a Policy problem? I have no GPO's applied to this
particular department. Could it be a conflict with their
profile on the network? I'm out of my mind trying to
figure this out...Does anyone have any clue???
Thanks,
Linda Watson
Network Administrator
KCATA
1350 E. 17th St.
Kansas City, MO 64108
816.346.0390
(e-mail address removed)
I posted a message yesterday morning and got a couple of
replies but I had checked those problems.
Here's the deal:
My user is on a NT workstation running Office 2000 and
hitting the Exchange 5.5 server. I am giving these users
new PC's with Windows 2000 on it. When I log on with their
account and open Outlook their messages in their Inbox are
not viewable. The count shows messages there and any new
messages. All subfolder mail is viewable. I noticed that
it happens when I click on their Deleted Items box as
well. "There are no items to show in this view." and
sometimes their Sent Items folder.
The only luck I had yesterday with one user was to
completely archive all of their mail. Delete their
Exchange mailbox and then recreate it. Open the
Archive.pst file and then we could drag and drop their
mail back into their Inbox. Would send a test message and
it would show up just fine in their mailbox.
I set up 2 new PC's before this problem started occuring
and those former NT users' mailboxes would open up just
fine and they could see their Inbox items.
Is this a Policy problem? I have no GPO's applied to this
particular department. Could it be a conflict with their
profile on the network? I'm out of my mind trying to
figure this out...Does anyone have any clue???
Thanks,
Linda Watson
Network Administrator
KCATA
1350 E. 17th St.
Kansas City, MO 64108
816.346.0390
(e-mail address removed)