Can't send mail using Entourage 2004 over SSL

P

Paul

Just upgraded to Office 2004 and find that I am unable to send email in
Entourage 2004. My work ISP uses SSL and I have been sending mail over
port 465. They had me try port 2525 as a fix but to no avail. There is a
known MS issue posted that indicates that Entourage 2004 has dropped
support for NTLM Version 1 authentication. I called my ISP back to inform
them of this and I didn't get a crisp answer. I've tried sending mail over two
different ISPs/router configurations with no success. I am able to send email
over my personal earthlink account that does not use SSL.

Does anyone have a suggestion?

Thanks, paul
 
J

Jana Sullinger

Just upgraded to Office 2004 and find that I am unable to send email in
Entourage 2004. My work ISP uses SSL and I have been sending mail over
port 465. They had me try port 2525 as a fix but to no avail. There is a
known MS issue posted that indicates that Entourage 2004 has dropped
support for NTLM Version 1 authentication. I called my ISP back to inform
them of this and I didn't get a crisp answer. I've tried sending mail over two
different ISPs/router configurations with no success. I am able to send email
over my personal earthlink account that does not use SSL.

Does anyone have a suggestion?

Thanks, paul
Click to expand...
I am having the same problem.
 
D

Dave Cortright

Just upgraded to Office 2004 and find that I am unable to send email in
Entourage 2004. My work ISP uses SSL and I have been sending mail over
port 465. They had me try port 2525 as a fix but to no avail. There is a
known MS issue posted that indicates that Entourage 2004 has dropped
support for NTLM Version 1 authentication. I called my ISP back to inform
them of this and I didn't get a crisp answer. I've tried sending mail over two
different ISPs/router configurations with no success. I am able to send email
over my personal earthlink account that does not use SSL.

Does anyone have a suggestion?

Thanks, paul
Click to expand...

Entourage 2004 doesn't support NTLMv1 anymore because there are known
security issues with that protocol. I suggest you send this info to your sys
admin/ISP and encourage them to change to a more secure authentication
protocol.

http://tinyurl.com/6kzqu
http://support.microsoft.com/default.aspx?scid=kb;EN-US;269406
 
J

Jana Sullinger

I am having the same problem.
Click to expand...

Well...I tried messing with the settings a bit. Just changed my .MAC
username from the complete email address to just account name and password.
That seemed to do the trick. Everything else sends fine.
 
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