Can't Send Mail

D

Daniel Turrett

I continue to have the frustrating problem of having some e-mails getting
stuck in my outbox (the progress bar at the bottom of the window gets about
3/4s of the way across but never completes and then one message may be sent
and other remain stuck . I have talked to Microsoft and SBC and so far I
haven't been able to solve this problem. I've checked my mail server
preference settings several times. But I continue to get error messages
"server is busy", "connection errors" and such. No problem though when using
the SBC e-mail test site, messages sent and received with no problem, thus
SBC says no server problem. My wife who uses Outlook Express never has this
problem.
Anyone have any ideas. Should I create a new user account?? Reinstall
Entourage??

Thanks in Advance

Daniel Turrett
 
D

Diane Ross

I continue to have the frustrating problem of having some e-mails getting
stuck in my outbox (the progress bar at the bottom of the window gets about
3/4s of the way across but never completes and then one message may be sent
and other remain stuck . I have talked to Microsoft and SBC and so far I
haven't been able to solve this problem. I've checked my mail server
preference settings several times. But I continue to get error messages
"server is busy", "connection errors" and such. No problem though when using
the SBC e-mail test site, messages sent and received with no problem, thus
SBC says no server problem. My wife who uses Outlook Express never has this
problem.
Anyone have any ideas. Should I create a new user account?? Reinstall
Entourage??
Click to expand...

Sometimes if I open a stuck message in the outbox and click on the Send Now
button it will send.

It sounds like Entourage might be hanging up before a connection is made.
You could install tcpflow and monitor the traffic on a stuck email.

<http://www2.entropy.ch/download/tcpflow-0.20.dmg.gz>



Once you have installed tcpflow, you can activate it from the terminal. You
will need the administrator password.



For Ethernet port enter: sudo /usr/local/bin/tcpflow -i en0 -c



For PPP port enter: sudo /usr/local/bin/tcpflow -i ppp0 -c
 
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