Can't send mail

R

rwmccar

I have just installed Entourage 2008 over 2004 and the process seemed to work fine.

I've just discovered however that I'm unable to send e-mail. I have a paid up yahoo account, have set up the account so that it uses secure authentication and run the verification (which worked fine), but it still won't send. Any ideas? It's driving me nuts!

Thanks, Richard
 
D

Diane Ross

I have just installed Entourage 2008 over 2004 and the process seemed to work
fine.

I've just discovered however that I'm unable to send e-mail. I have a paid up
yahoo account, have set up the account so that it uses secure authentication
and run the verification (which worked fine), but it still won't send. Any
ideas? It's driving me nuts!

Try deleting the account not just the info. It's possible your accounts file
is corrupted.

AT&T Yahoo - New Security Settings

<http://www.entourage.mvps.org/accounts/att_yahoo.html>

Basics:
1. If you can receive but not send then you have a bad SMTP configuration
2. If you can send but not receive you have a bad POP or IMAP configuration

You can try re-entering info.
You can delete account and create a new one.
Using copy/paste can result in an extra space being added. Type carefully.
Check your Keychain for corruption.
 
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