Categories not appearing in the in-box

K

Kim

I have several (100's) email addresses in my address book assigned to different categories for work purposes. Now, all of a sudden, when I receive mail, no email addresses in my address book are being assigned to thier specific category. I have tried everything, including the troubleshooting in the general preferences. Any help is appreciated.
 
P

Paul Berkowitz

I have several (100's) email addresses in my address book assigned to
different categories for work purposes. Now, all of a sudden, when I receive
mail, no email addresses in my address book are being assigned to thier
specific category. I have tried everything, including the troubleshooting in
the general preferences. Any help is appreciated.

Check Entourage/General Preferences/Address Book: "Automatically match
message categories to senders categories" at the bottom - it must be checked
for this to work.

--
Paul Berkowitz
MVP Entourage
Entourage FAQ Page: <http://www.entourage.mvps.org/toc.html>
AppleScripts for Entourage: <http://macscripter.net/scriptbuilders/>

Please "Reply To Newsgroup" to reply to this message. Emails will be
ignored.

PLEASE always state which version of Entourage you are using - 2001 or X.
It's often impossible to answer your questions otherwise.
 
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