Categories not showing up in Mail

G

Gary Brower

In my previous version of Entourage (2001), senders categories would
automatically be applied upon receipt of mail.

When I imported those old messages, the categories were retained.

I do NOT, however, get categories applied to the new incoming mail in
Entourage X. And, as far as I can tell, I have selected all the right
preferences.

Any suggestions?

Thanks!

Gary
 
B

Barry N. Wainwright

In my previous version of Entourage (2001), senders categories would
automatically be applied upon receipt of mail.

When I imported those old messages, the categories were retained.

I do NOT, however, get categories applied to the new incoming mail in
Entourage X. And, as far as I can tell, I have selected all the right
preferences.

Any suggestions?

Thanks!

Gary
Click to expand...

They should be assigned as mail arrives, but it will not apply
retrospectively to mail already in the database.

If you are doubly sure that the preference to connect mail to senders is
checked, try running this script"

Tell app "Microsoft Entourage"
Repeat with aContact in (get every contact)
Open acontact
Close window 1
End repeat
End tell

I have come across occasions where contacts have not been updated after an
import, but they normally manifest themselves as failing to appear in the
'most recently used' list. I don't believe I have ever seen it happen like
you describe, but it won't hurt to try.


--
Barry Wainwright
Microsoft MVP (see http://mvp.support.microsoft.com for details)
Seen the Entourage FAQ pages? - Check them out:
<http://www.entourage.mvps.org/toc.html>

Please post responses to this newsgroup. If I ask you to contact me
off-list, remove '.INVALID' from email address before replying.
 
P

Paul Berkowitz

You also need to have the preference for this enabled, which it should be by
default unless you turned it off. It's in General Preferences/Address Book:

ˆ Automatically match message categories to sender categories.

--
Paul Berkowitz
MVP Entourage
Entourage FAQ Page: <http://www.entourage.mvps.org/toc.html>
AppleScripts for Entourage: <http://macscripter.net/scriptbuilders/>

Please "Reply To Newsgroup" to reply to this message. Emails will be
ignored.

PLEASE always state which version of Entourage you are using - 2001 or X.
It's often impossible to answer your questions otherwise.
 
J

Jay Anderson

They should be assigned as mail arrives, but it will not apply
retrospectively to mail already in the database.

If you are doubly sure that the preference to connect mail to senders is
checked, try running this script"

Tell app "Microsoft Entourage"
Repeat with aContact in (get every contact)
Open acontact
Close window 1
End repeat
End tell

I have come across occasions where contacts have not been updated after an
import, but they normally manifest themselves as failing to appear in the
'most recently used' list. I don't believe I have ever seen it happen like
you describe, but it won't hurt to try.
Click to expand...

I have the same problem that showed up after I applied the 10.1.2 update.
Would the later updates correct this?
 
B

Barry N. Wainwright

I have the same problem that showed up after I applied the 10.1.2 update.
Would the later updates correct this?
Click to expand...

There is not reason NOT to apply the updates.

They contain various bug-fixes, security enhancements and add robustness to
the database, the rebuild routines and even the junkmail filter.

--
Barry Wainwright
Microsoft MVP (see http://mvp.support.microsoft.com for details)
Seen the Entourage FAQ pages? - Check them out:
<http://www.entourage.mvps.org/toc.html>

Please post responses to this newsgroup. If I ask you to contact me
off-list, remove '.INVALID' from email address before replying.
 
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