Certificate of Authenticity

J

Jack Schonover

Had to regenerate XP professional from scratch and all
applications. In "Office Setup," The Certificate of
Authenticity is required to activate Word; I copied the
code (as instructed) from the left-side panel of the
tower and carefully proofed it. I used the same 2002 OEM
four-disk Works set that came with the computer, but to
no avail--it repeatedly rejected the 25-character code.

I've been in touch with the manufacturer -- they
suggested I buy new software. I tried to navigate
through the miriad of Microsoft options but gave up when
the only avenue seemed to be to "pay up" for their
involvement.

Since the environment absolutely has not changed at my
end, I feel strongly that I shouldn't have to pay a
penalty for an obvious "systems" problem.

Any thoughts out there?

Jack Schoonover
 

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