Changing Entourage accounts - need to save emails

S

stephanie

I have emails on an account that is on 10.1 under an old account. I
did not even realize this until I started crashing yesterday. We have
a newer version of Entourage (Office 2004 Version 11.3) and I need to
transfer everything over.

Does anyone know if this can be done without losing emails in my
Inbox, Sent, etc?
 
D

Diane Ross

I have emails on an account that is on 10.1 under an old account. I
did not even realize this until I started crashing yesterday. We have
a newer version of Entourage (Office 2004 Version 11.3) and I need to
transfer everything over.

Does anyone know if this can be done without losing emails in my
Inbox, Sent, etc?

I would create a new Identity in Entourage 2004. The reason for this is you
are already using Entourage and you don't want your data compromised. Under
File, select to import from another version. Select the Entourage X
Identity. It will import to this new Identity.

You can then drag these messages to the desktop as MBOX files and switch
Identities to your main Identity. Drag the MBOX files into the folder
window. If there is other data you need from the imported data you can just
switch Identities to access. When you are saitisifed with the tranfer, you
can delete the new Identity.

Let me know if this works for you.
 
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