changing org chart error

[Kris hegge]

I am not able to make changes to an org chart. It opens
fine, but when I go to make changes it gives me the
following error

< the error server application, source file, or item
cannot be found or returned an unknown error. Your may
need to reinstall the server application.>

I have tried everything I can thinnk of and aways get the
same error. I'm open to all suggestions.

Thanks

 

[PPTMagician]

Hi Kris,

Have you reinstalled (and checked the install options to
make sure all the features are installed) from your
Office/PPT CD? Which version of PowerPoint?

Glenna

 

[Kris Hegge]

Glenna,
Yes I have reinstalled office 2000 and all features
installed as noraml. What I think happened is the file
became corrupt somehow on the server. I am just hoping
someone has seen this error before and knows a fix for it
because the back up is also corrupt.

Kris

 

[PPTMagician]

Hi Kris,

You can try this site:

Recovering a corrupt presentation
http://www.rdpslides.com/pptfaq/FAQ00108.htm

HTH,
Glenna

 

[Kathryn Jacobs]

Hi Kris,
See if the information provided on this PPT FAQ page helps any:
"Server Not Found" messages after installing Office XP SP2 or Office 2000
SP3
http://www.rdpslides.com/pptfaq/FAQ00348.htm

--
Kathryn Jacobs, Microsoft PPT MVP
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[Kris Hegge]

Kathryn,
Thank you for the link. I saved it as a FAV for future
knowledege. I breifly looked over it and only saw one
thing with corrupt files and it looked like I tried all
that. But when I have more time I will do more research. I
told the user just to rebuild it because she had to have
it done by the end of the day, Thanks again

Kris