Characters in received emails are shifted: "a" becomes "e" etc

T

TintinATL

I'm running Entourage 2004 v11.2.5. Recently certain emails I receive
have started looking like gibberish, or like they are written in code.
But I have found that in fact, it is just that all the characters have
been shifted along in the alphabet. So instead of "a", I see "e",
instead of "b", "f" etc. So a word like "Hello" becomes "Lipps", and so

on thru the entire message. It is the weirdest thing.
If I hit Reply, the text from the gibberish email is shown correctly in

the reply email. This is the workaround I use to read these emails.

Not all emails do this, just a few, but it has started becoming more
frequent and it's very inconvenient. I have not been able to find
anything that they have in common, except they are all from Windows
users, but i get many other emails that do not have this problem.

Does anyone have any suggestions?
 
M

Michel Bintener

Quit Entourage, then delete the files "Tasman Browser.cache" and
"com.microsoft.browserfont.cache" in ~/Library/Caches, where "~" refers to
your user account. This might solve your problem.


I'm running Entourage 2004 v11.2.5. Recently certain emails I receive
have started looking like gibberish, or like they are written in code.
But I have found that in fact, it is just that all the characters have
been shifted along in the alphabet. So instead of "a", I see "e",
instead of "b", "f" etc. So a word like "Hello" becomes "Lipps", and so

on thru the entire message. It is the weirdest thing.
If I hit Reply, the text from the gibberish email is shown correctly in

the reply email. This is the workaround I use to read these emails.

Not all emails do this, just a few, but it has started becoming more
frequent and it's very inconvenient. I have not been able to find
anything that they have in common, except they are all from Windows
users, but i get many other emails that do not have this problem.

Does anyone have any suggestions?

--
Michel Bintener
Microsoft MVP
Office:Mac (Entourage & Word)

***Always reply to the newsgroup.***
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top