Choosing Identity at Start-up Fails :(

J

J Ashley

MacOS 9.2.2
MS Office 2001 SR1
Entourage 9.0.1

Hi, my first post to this group so thanx for your patience ...

I just got Office 2001 recently and successfully migrated OE over to
Entourage no problem. My girlfriend and I share this machine, so when we
open Entourage we have the "choose identity" screen appear at start-up.
This was working fine under Entourage until yesterday.

While "enhancing" my new office suite I installed Office Quickview (a
control strip module), but I found that it surpassed the "choose identity"
screen and went straight to the last opened account. Fine, so I dumped it
and all the associated preferences I could find. Well now I <cannot> get
the "choose identity" screen to appear at start-up, regardless of how many
times I check the "Show at Start-up" box or how many times I dump the
Entourage preferences.

I am SICK of navigating microsoft's help/knowledge base/faq's and I just
want to fix this @%^&@ thing.

Any suggestions would be 'O so very welcomed.

Thanx, -J
 
P

Paul Berkowitz

Hi, my first post to this group so thanx for your patience ...

I just got Office 2001 recently and successfully migrated OE over to
Entourage no problem. My girlfriend and I share this machine, so when we
open Entourage we have the "choose identity" screen appear at start-up.
This was working fine under Entourage until yesterday.

While "enhancing" my new office suite I installed Office Quickview (a
control strip module), but I found that it surpassed the "choose identity"
screen and went straight to the last opened account. Fine, so I dumped it
and all the associated preferences I could find. Well now I <cannot> get
the "choose identity" screen to appear at start-up, regardless of how many
times I check the "Show at Start-up" box or how many times I dump the
Entourage preferences.

I am SICK of navigating microsoft's help/knowledge base/faq's and I just
want to fix this @%^&@ thing.

Any suggestions would be 'O so very welcomed.
Click to expand...

Try deleting both the preferences file in your identity folder, and also the
Entourage Preferences file in System Folder/Preferences/Microsoft/. If that
still doesn't help, quit all Office apps and delete the PPC Registration
Database file in System Folder/Preferences/.

--
Paul Berkowitz
MVP Entourage
Entourage FAQ Page: http://www.entourage.mvps.org/toc.html

Please "Reply To Newsgroup" to reply to this message. Emails will be
ignored.

PLEASE always state which version of Entourage you are using - 2001 or X.
It's often impossible to answer your questions otherwise.
 
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