Clearing old entries out of Address Book

[John Anderson]

I am using Windows XP Pro, and Office XP Small Business
Version 2002. I've kept up with the updates. I use
Outlook to manage my e-mail.

In creating new messages, when I start to type a name in
the "To" box, Outlook manages to find the name and the
corresponding e-mail address. As my address book has
aged, and contacts have changed e-mail addresses, I find
several cases where I get an old e-mail address, long
deleted from my contacts file and no longer valid. To try
to clear out these bad addresses, I exported my contacts
file, deleted all the contacts from the Contacts folder,
and removed the Outlook Address Book. When I look in the
address book, I find no data. But when I start a message
and start to type a name in the "To" box, it still finds
those old names! I searched as well as I could, checked
the Microsoft Office site (but could find no way to mail
my question to them), and found no pertinent information.
Any suggestions? Thanks for your help!

 

[DL]

when using the autofill option, use arrow keys to highlight incorrect
error,hit delete
Autofill uses a cache, not yr contacts.
David

 

[Russ Valentine [MVP-Outlook]]

Right, but not the instructions on how to clear the cache.
More complete instructions are here:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287623

--
Russ Valentine
[MVP-Outlook]

pardon me, but there was a specific reference in that url page to OL2002 and
the *.NK2 file. - thats not to say I'm in a tiz about it. -
David

No. That does not apply to Outlook 2002.
Just rename your *.NK2 file to clear the cache completely.
--
Russ Valentine
[MVP-Outlook]

See here for files list, referes to OL 2-2K, not sure about XP
http://www.slipstick.com/config/backup.htm#pst
David

Thanks very much for your answer. Is there a way to clear
that cache? Do you know its name?
John
-----Original Message-----
when using the autofill option, use arrow keys to
highlight incorrect
error,hit delete
Autofill uses a cache, not yr contacts.
David
I am using Windows XP Pro, and Office XP Small Business
Version 2002. I've kept up with the updates. I use
Outlook to manage my e-mail.

In creating new messages, when I start to type a name in
the "To" box, Outlook manages to find the name and the
corresponding e-mail address. As my address book has
aged, and contacts have changed e-mail addresses, I find
several cases where I get an old e-mail address, long
deleted from my contacts file and no longer valid. To
try
to clear out these bad addresses, I exported my contacts
file, deleted all the contacts from the Contacts folder,
and removed the Outlook Address Book. When I look in
the
address book, I find no data. But when I start a
message
and start to type a name in the "To" box, it still finds
those old names! I searched as well as I could, checked
the Microsoft Office site (but could find no way to mail
my question to them), and found no pertinent
information.
Any suggestions? Thanks for your help!


.

 

[John Anderson]

Well, I'm Back. I read both references, and followed the
renaming procedure in KB287623. Found one .NK2 file;
renamed it .BAK; started Outlook; started a message to one
of the addresses I had trouble with -- and it found the
incorrect one! (Did I mention, when I get that incorrect
address, I don't get a set of choices). Any other places
that bad address could be coming from????? (Thanks again!)

-----Original Message-----
MANY thanks. I shall study the references and take
action. Appreciate both of you!

-----Original Message-----
Right, but not the instructions on how to clear the cache.
More complete instructions are here:
http://support.microsoft.com/default.aspx?scid=kb;en- us;287623

--
Russ Valentine
[MVP-Outlook]

pardon me, but there was a specific reference in that

url page to OL2002
and

the *.NK2 file. - thats not to say I'm in a tiz about it. -
David

"Russ Valentine [MVP-Outlook]" <[email protected]>

wrote
in message

No. That does not apply to Outlook 2002.
Just rename your *.NK2 file to clear the cache completely.
--
Russ Valentine
[MVP-Outlook]
See here for files list, referes to OL 2-2K, not sure about XP
http://www.slipstick.com/config/backup.htm#pst
David

Thanks very much for your answer. Is there a

way
to clear Small

Business

updates.
I use type
a name in name
and the

.

.

 

[Russ Valentine [MVP-Outlook]]

You do need to restart Outlook for the changes to take effect.
--
Russ Valentine
[MVP-Outlook]

Resolved my own problem. After firing off the last note,
I tried one more thing. Deleted the new .NK2 file, and re-
booted. THEN when I went for the address, I got the
correct one. Thanks again for all your help

-----Original Message-----
Well, I'm Back. I read both references, and followed the
renaming procedure in KB287623. Found one .NK2 file;
renamed it .BAK; started Outlook; started a message to one
of the addresses I had trouble with -- and it found the
incorrect one! (Did I mention, when I get that incorrect
address, I don't get a set of choices). Any other places
that bad address could be coming from????? (Thanks again!)

-----Original Message-----
MANY thanks. I shall study the references and take
action. Appreciate both of you!
-----Original Message-----
Right, but not the instructions on how to clear the cache.
More complete instructions are here:
http://support.microsoft.com/default.aspx?scid=kb;en-
us;287623

--
Russ Valentine
[MVP-Outlook]
pardon me, but there was a specific reference in that
url page to OL2002
and
the *.NK2 file. - thats not to say I'm in a tiz about
it. -
David

in message
No. That does not apply to Outlook 2002.
Just rename your *.NK2 file to clear the cache
completely.
--
Russ Valentine
[MVP-Outlook]
See here for files list, referes to OL 2-2K, not
sure about XP
http://www.slipstick.com/config/backup.htm#pst
David

Thanks very much for your answer. Is there a way
to clear
that cache? Do you know its name?
John
-----Original Message-----
when using the autofill option, use arrow keys to
highlight incorrect
error,hit delete
Autofill uses a cache, not yr contacts.
David
I am using Windows XP Pro, and Office XP Small
Business
Version 2002. I've kept up with the updates.
I use
Outlook to manage my e-mail.

In creating new messages, when I start to type
a name in
the "To" box, Outlook manages to find the name
and the
corresponding e-mail address. As my address
book has
aged, and contacts have changed e-mail
addresses, I find
several cases where I get an old e-mail
address, long
deleted from my contacts file and no longer
valid. To
try
to clear out these bad addresses, I exported
my contacts
file, deleted all the contacts from the
Contacts folder,
and removed the Outlook Address Book. When I
look in
the
address book, I find no data. But when I
start a
message
and start to type a name in the "To" box, it
still finds
those old names! I searched as well as I
could, checked
the Microsoft Office site (but could find no
way to mail
my question to them), and found no pertinent
information.
Any suggestions? Thanks for your help!


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