completely unistall all traces of office to solve a problem????

[sseligson]

Hi,
I need help with this one... I have a wireless email device called a
sidekick AKA (hiptop). I use a synch software that comes from tmobile called
intellisync. I recently installed the beta of office and my intellisynch
did not work. I was getting an error message that said... Unable to read
application data.

So I decided to uninstall office beta. Still the problem was not resolved.
Then I uninstalle office 2003. Still same problem. I then uninstalled
inellisync and still. the same problem.

i reinstalled all of them and got the same results

The way I uninstalled these programs is to go to add / remove programs.
and did the normal remove.

I can to a system restore to an earlier date because there were no earlier
dates that existed.

So my only thought is that even though I am unistaling office it is not
completely uninstalling office. My question is, is there a way to COMPLETELY
unistall these programs like they were never there?

 

[Milly Staples - MVP Outlook]

Download the Windows Installer Cleanup Utility and run it against your
Office beta and Office 2003 files left after you have uninstalled them.

Reinstall Office 2003 and skip the Beta since you require your Sidekick for
production purposes. Never install beta software on a system you are not
willing to trash and rebuild at will.


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, sseligson asked:

| Hi,
| I need help with this one... I have a wireless email device called a
| sidekick AKA (hiptop). I use a synch software that comes from
| tmobile called intellisync. I recently installed the beta of
| office and my intellisynch did not work. I was getting an error
| message that said... Unable to read application data.
|
| So I decided to uninstall office beta. Still the problem was not
| resolved. Then I uninstalle office 2003. Still same problem. I then
| uninstalled inellisync and still. the same problem.
|
| i reinstalled all of them and got the same results
|
| The way I uninstalled these programs is to go to add / remove
| programs.
| and did the normal remove.
|
| I can to a system restore to an earlier date because there were no
| earlier dates that existed.
|
| So my only thought is that even though I am unistaling office it is
| not completely uninstalling office. My question is, is there a way
| to COMPLETELY unistall these programs like they were never there?