computer locks during presentation

[peanutpete]

When a presentation that has sound and animation the sound suddenly
"crackles" and the computer locks up completely. Mouse has no effect. Screen
changes to funny colours. The only way out is to switch off and start
again.This same problem occurs on more than one presentation. Any ideas?

 

[Guest]

Have you consider try using another computer+monitor?

When a presentation that has sound and animation the sound suddenly
"crackles" and the computer locks up completely. Mouse has no effect. Screen
changes to funny colours. The only way out is to switch off and start
again.This same problem occurs on more than one presentation. Any ideas?

 

[peanutpete]

Have you consider try using another computer+monitor?

When a presentation that has sound and animation the sound suddenly
"crackles" and the computer locks up completely. Mouse has no effect. Screen
changes to funny colours. The only way out is to switch off and start
again.This same problem occurs on more than one presentation. Any ideas?
Thanks Rino, no at the moment I have not tried that but a colleague has said that my monitor might be on the "way out"

 

[Austin Myers]

Can you give us more information. Version of Windows and service packs,
version of PowerPoint and service packs.



Austin Myers
MS PowerPoint MVP Team

Provider of PFCMedia http://www.pfcmedia.com

 

[peanutpete]

Powerpoint 2003 do not know about "service packs?" Windows xp again do not
know about "service packs?"

 

[Austin Myers]

Service packs = updates. You should check to make certain both Office and
Windows have all updates installed.


Austin Myers
MS PowerPoint MVP Team

Provider of PFCMedia http://www.pfcmedia.com

 

[peanutpete]

Thanks Austin.....will give that a try

Service packs = updates. You should check to make certain both Office and
Windows have all updates installed.


Austin Myers
MS PowerPoint MVP Team

Provider of PFCMedia http://www.pfcmedia.com

 

[peanutpete]

Office products and windows are both up to date.