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Hi group. This has me banging my head against a wall.
The problem is this. Outlook 2003 (IMO mode) running on Citrix
connecting to a Debian Linux mail server. All runs great. However,
when Outlook comes across an email with an attachment, it hangs and
eventually dies a death. The error in event log ID is 1000 and the
text is:
Faulting application outlook.exe, version 11.0.6353.0, stamp 408f2937,
faulting module pstprx32.dll, version 11.0.6254.0, stamp 4050a0c7,
debug? 0, fault address 0x00023a1f
Normal Outlook users run fine so this is a Citrix or Tterminal
Services/Outlook issue.
If I run Outlook in Terminal Services from the desktop I still have
this problem so I do not believe it to be Citrix alone.
The mail server admin believes that it is because Outlook is opening
too many concurrent sessions to the server at once. When I look at the
Send/Receive progress, Outlook is downloading and uploading at the same
time, so one of my questions is this: Is there a way to force outlook
to only do one job at a time?
I have run SCANPST on the PST files but this makes no change. I have
recreated mailboxes and profiles on the server but this does not work.
Has anybody else seen this or know how to fix it?
Help!
Steve
The problem is this. Outlook 2003 (IMO mode) running on Citrix
connecting to a Debian Linux mail server. All runs great. However,
when Outlook comes across an email with an attachment, it hangs and
eventually dies a death. The error in event log ID is 1000 and the
text is:
Faulting application outlook.exe, version 11.0.6353.0, stamp 408f2937,
faulting module pstprx32.dll, version 11.0.6254.0, stamp 4050a0c7,
debug? 0, fault address 0x00023a1f
Normal Outlook users run fine so this is a Citrix or Tterminal
Services/Outlook issue.
If I run Outlook in Terminal Services from the desktop I still have
this problem so I do not believe it to be Citrix alone.
The mail server admin believes that it is because Outlook is opening
too many concurrent sessions to the server at once. When I look at the
Send/Receive progress, Outlook is downloading and uploading at the same
time, so one of my questions is this: Is there a way to force outlook
to only do one job at a time?
I have run SCANPST on the PST files but this makes no change. I have
recreated mailboxes and profiles on the server but this does not work.
Has anybody else seen this or know how to fix it?
Help!
Steve