Configuring MS Outlook 2007 for first use with Win Vista

[richard]

When I attempt to open Outlook 2007 for the first time, an error message
reads, 'The add-in "Outlook AddIns" (C:/WINDOWS/System32/Config/mco.dll)
cannot be loaded and has been disabled by Outlook. Please contact the add-in
manufacturer for an update. If no update is available, please uninstall the
add-in'. A second error message reads, 'The connection to Microspft Exchange
is unavailable. Outlook must be online or connected to complete this action.
Of course, I am 'online' (wifi) and have not got a clue what to do even
after reading numerous threads and help menus.
Can anyone help? Thank you.

 

[DL]

Are you in an Exchange environment or simply home ,pop mail user?
If not Exchange, use the mail applet in the control panel to correctly
configure your type of connection

 

[richard]

Thank you DL,

I was in Microsoft Exchange Server, but have now added MAPI as my default
for sending email. The error message is new, but now reads, 'The connection
to Micosoft Exchange is unavailable. Outlook must be online or connected to
complete this action'. When I click OK, I'm asked to enter my Microsoft
Server details (which I don't know) before the same error message appears
again and Outlook finally closes. You've helped me rid the first error
message, but I still cannot access Outlook.

Any more ideas? Thanks.

 

[DL]

MAPI is still an Exchange environment, are you on Exchange or a home user?
Who is your ISP?

 

[richard]

As a home user, I'm not entirely familiar with anything you mention. I have
Office Small Business 2007 and Windows Vista. I use AVG anti virus software
and am not sure how to how to find details of my ISP, although I currently
use the Emerald Isle.

Sorry to be so vague, but I will try and follow your instructions.

Thanks again for your help.

 

[DL]

http://www.outlook-tips.net/beginner/new_profile.htm
Although it states Outlook 2002/03 2007 is broadly similar

You will need the details from your ISP (internet service providor) in order
to set up the mail account

 

[richard]

Not sure exactly what details you require, but:
IPV4 connectivity
Physical Address is 00-13-E8-D2-B9-07
Network Type is SSID
Access Point is The Emerald Isle
Intel (R) Wireless WiFi Link 4965 AGN

Thanks again.

 

[DL]

Its not the details I require, but those you require to set up your mail
account, these would comprise;
email User name, password, smtp & pop server settings, assuming a pop mail
account

 

[richard]

DL,

I'm sorry, but I think my WiFi Account is IMAP, which gives me access to the
internet only. I have no email address for the Emerald Isle, although I do
have a password.

Where do I go from here?

Connection-specific DNS Suffix:
Description: Intel(R) Wireless WiFi Link 4965AGN
Physical Address: 00-13-E8-D2-B9-07
DHCP Enabled: Yes
IPv4 IP Address: 192.168.178.21
IPv4 Subnet Mask: 255.255.255.0
Lease Obtained: 16 March 2008 17:21:07
Lease Expires: 26 March 2008 17:21:07
IPv4 Default Gateway: 192.168.178.1
IPv4 DHCP Server: 192.168.178.1
IPv4 DNS Server: 192.168.178.1
IPv4 WINS Server:
NetBIOS over Tcpip Enabled: Yes
Link-local IPv6 Address: fe80::dc53:43e8:11aa:6266%10
IPv6 Default Gateway:
IPv6 DNS Server:

 

[DL]

http://email.home.co.uk/support/kb/setup_IMAP.htm

Though obviously the email address shown in the example is not applicable to
you