Connecting Entourage to an Exchange server

M

Mark C

Hi,

I have this brand new powerbook that an employee decided to buy. We
are PC organization with MS backend. I am trying to get this mac
connected to our exchange server and given I come from the PC world
you can imagine I am having some difficulties given the documentation
is bit "thin" on the details. Maybe someone could shed come light for
me. Here I go:

Note: We are using MS Small Business Server 2003. Exchange server and
AD are on the same server. Outlook Web Access is running but it is
secure (https) and pop is SSL. IMAP is running.

1) I open the accounts section in entourage and enter in my account
info(i.e. username, pwd, domain etc.) . For the server name does a mac
resolve server names the same as a PC. Do I just put in the actual MS
name for the server?

2) After entering this info I think that should be sufficient but
apparently not. It prompted me to enter in the SMTP server name. Once
again I am confused as to what the mac wants here...is it the MS name
of the server (i.e. Pluto) or is it the same SMTP name that I use for
Pop mail (i.e. mail.mycompanydomain.com)?

3) Then I get to the LDAP "Directory" area. What is up with this. LDAP
server? What does it want? Do I need this?

4) The last option is Advanced. Free/Busy Server? Huh?? Do I just put
in the MS Server name again?

5) Does the mac have some way to PING like I can on a PC to see if
this machine can even see the exchange server?

when I try to connect the error is:

"An Error occured in the IMAP server"

"the Specified server could not be found"

error - 3170

I get this when the Exchange server name is PLUTO. If I change the
server name to my smtp name(i.e. mail.mycompanydomain.com) it appears
to take a lot longer before an error comes back and then I get this:

"An error occured in the IMAP server"

"a connection failure occured"

Error - 23016

Any helped would be appreciated.

Signed.

The MAC rookie

Mark
 
D

Diane Ross

I have this brand new powerbook that an employee decided to buy. We
are PC organization with MS backend. I am trying to get this mac
connected to our exchange server and given I come from the PC world
you can imagine I am having some difficulties given the documentation
is bit "thin" on the details. Maybe someone could shed come light for
me. Here I go:
Click to expand...

Until some one with exchange experience chimes in, check For help with
Exchange support with Entourage, check out:



<http://www.entourage.mvps.org/faq/exchange_server.html>
 
G

Gary Johnston

error - 3170

I get this when the Exchange server name is PLUTO. If I change the
server name to my smtp name(i.e. mail.mycompanydomain.com) it appears
to take a lot longer before an error comes back and then I get this:

"An error occured in the IMAP server"

"a connection failure occured"

Error - 23016
Click to expand...

Mark,

I do it with POP, not IMAP. For our server, the following format works in
POP and SMTP boxes:

exchange.mycompany.com

Gary
 
J

Jorge Urrutia

Explication
I have configured my exchange server, was necesary modify the file
hosts, in etc directory, with this change I can put the name of
server in entourage, we can send and receive email inside the network,
but when we tried to send email outside the network the entourage
have problem, the error is " relay server cand not send email"

We have OS X 10.2.8
 
D

Diane Ross

I have configured my exchange server, was necesary modify the file
hosts, in etc directory, with this change I can put the name of
server in entourage, we can send and receive email inside the network,
but when we tried to send email outside the network the entourage
have problem, the error is " relay server cand not send email"
Click to expand...

For help with Exchange support with Entourage, check
out:

<http://www.entourage.mvps.org/faq/exchange_server.html>
 
T

TheJDog

I have the same configuration, running Small Business Server 2003
Premium which includes ISA Server (don't know if that has anything to
do with the connectivity issues)? I am receiving the same error
messages. I can connect to IMAP and POP services inside the network
as well as outside the network so I know they are running, but they
only work from Windows machines? I can ping the server as well as do
the file share just fine. Also, when I add the IP address of the
Exchange Server it tries to resolve and connect to
server.domain.local? But nothing? Even simple IMAP and POP access
using Entourage fails?

Anyone, HELP!!!!!!

Thanks,
JDog
 
C

CorporateMac

we need an FAQ posted at the top that says:

"Entourage does NOT have real Exchange Server support no matter what
Microsoft says.
Your attempt at configuring SMTP with Exchange Servers will probably
fail due to the fact that you have to be a moron to turn SMTP on in a
Corporate environment."

this would eliminate a lot of postings.
 
T

TheJDog

No idea what CorporateMac is ranting about but seeing as this is a
Microsoft Newsgroup supporting a Microsoft product, anyone else have
some insight? While I agree that allowing SMTP relaying is not the
thing to do, isn't there a way to use the authentication processes
built into Exchange to allow outbound traffic from the mac without
opening up the entire SMTP traffic? I mean as simple as assigning
static IP's to the Mac's and adding them to the approved SMTP list in
Exchange? I wish I could even get to the point of configuring SMTP,
it's the issues with IMAP and POP that concern me right now?

Thanks for any info,
JDog
 
P

Pete Eveleigh

I'm not an Exchange expert, and I only understand half of what is
being talked about here but...
I have a mac and a PC and use Outlook on the PC and Entourage on the
mac. Both machines access the same Exchange account.
The mac can connect to/use our Exchange server with no problems*.

In the account set up, where Entourage asks for the name of the
Exchange server, use the IP address of the Exchange server. Use the
same IP address where it asks for the SMTP server and the LDAP server.

*This method has worked with no problems on 4 out of 6 macs. (other
than my disappointment in finding that Entourage doesn't sync the
calendar with Outlook on my Windows machine).

The remaining 2 macs have a problem authenticating the account with
the exchange box. Not sure what this is at the moment, I am here
researching the problem.
 
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