Connecting to Hotmail

[Sarah]

I just intalled Entourage after getting OS X and I can't access my
hotmail account. It keeps saying "HTTP error. The server cannot
fulfill the request." It says "Error 1500" at the bottom. I don't
have a proxy server, my internet connection is working fine, my
password is correct, and I've tried it several different times. What
else could it be? Any help I can get would be greatly appreciated.

Sarah

 

[Matthew Smith]

I just intalled Entourage after getting OS X and I can't access my
hotmail account. It keeps saying "HTTP error. The server cannot
fulfill the request." It says "Error 1500" at the bottom. I don't
have a proxy server, my internet connection is working fine, my
password is correct, and I've tried it several different times. What
else could it be? Any help I can get would be greatly appreciated.

Make sure you upgrade to the latest version of Entourage (or Office).
Microsoft changed Hotmail some time ago which requires you to use the
latest version of Entourage.

 

[Sarah]

The link for the 2001 article I was directed to for help connecting to
hotmail no longer exists. Any more help you can give me?

Thanks,
Sarah

 

[Mickey Stevens]

This is probably happening because you don't have the latest Office updates
installed. Download and install the latest Office X updates, which are
10.1.2, 10.1.4, and 10.1.5 (10.1.3 is unnecessary). They¹re available from
Microsoft.
<http://www.microsoft.com/mac/downloads.aspx#OfficeX>

If you do that and continue to have problems, try the other tips mentioned
on the Entourage Help Page.
<http://www.entourage.mvps.org/errors.html#anchor-error1500>

 

[Mickey Stevens]

Get the "Microsoft Office 2001 Combined Update 9.0.4" from Microsoft.
<http://www.microsoft.com/mac/downloads.aspx#Office2001>

If you continue to have problems, check the tips on the Entourage Help Page.
<http://www.entourage.mvps.org/errors.html#anchor-error1500>

My earlier post assumed you had OS X (a bad one on my part). Disregard it.