connector package not opening

[Stuart]

I am using a new computer and cannot get the connector to open - it downloads
and I acknowledge terms and then it just says 'the installation of this
package failed' - I can't seem to find any information for this. I've checked
my email connections to Hotmail which are functioning correctly through
outlook. On my old computer it installed first time and worked perfectly -
has anyone any idea what is wrong?
Thanks...

 

[Diane Poremsky [MVP]]

Version of Outlook on each?
Version of Windows on each?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

 

[Stuart]

Hi Diane,

Windows XP and Outlook 2003 in both cases...

Version of Outlook on each?
Version of Windows on each?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

I am using a new computer and cannot get the connector to open - it
downloads
and I acknowledge terms and then it just says 'the installation of this
package failed' - I can't seem to find any information for this. I've
checked
my email connections to Hotmail which are functioning correctly through
outlook. On my old computer it installed first time and worked perfectly -
has anyone any idea what is wrong?
Thanks...

 

[Stuart]

Problem solved - I was trying to download as a user once I downloaded as the
administrator all fell into place...

Hi Diane,

Windows XP and Outlook 2003 in both cases...

Version of Outlook on each?
Version of Windows on each?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

I am using a new computer and cannot get the connector to open - it
downloads
and I acknowledge terms and then it just says 'the installation of this
package failed' - I can't seem to find any information for this. I've
checked
my email connections to Hotmail which are functioning correctly through
outlook. On my old computer it installed first time and worked perfectly -
has anyone any idea what is wrong?
Thanks...

 

[Diane Poremsky [MVP]]

Thanks for letting us know - it may be helpful to others who have problems
with it and find this thread.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

Problem solved - I was trying to download as a user once I downloaded as
the
administrator all fell into place...

Hi Diane,

Windows XP and Outlook 2003 in both cases...

Version of Outlook on each?
Version of Windows on each?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

I am using a new computer and cannot get the connector to open - it
downloads
and I acknowledge terms and then it just says 'the installation of
this
package failed' - I can't seem to find any information for this. I've
checked
my email connections to Hotmail which are functioning correctly
through
outlook. On my old computer it installed first time and worked
perfectly -
has anyone any idea what is wrong?
Thanks...

 

[Brian Tillman [MVP - Outlook]]

I am using a new computer and cannot get the connector to open - it downloads
and I acknowledge terms and then it just says 'the installation of this
package failed' - I can't seem to find any information for this. I've
checked
my email connections to Hotmail which are functioning correctly through
outlook.

You're contradicting yourself. You say the connect won't work, then you say
Outlook can access Hotmail just fine. It can't be both, since the Outlook
Connector is how you access Hotmail. If you can access Hotmail with Outlook,
the connector must be installed already and working.