Contact Folder as address books

B

bfitz

When I try to add a contact folder as an address book the box to check is
grayed out?
 
D

Diane Poremsky [MVP]

version?

Go to Tools | Email Accounts, choose View or change existing directories or
address book. Is the Outlook Address Book present? If it isn't listed, add
it and close and restart Outlook. If it is listed, then remove it and close
then restart Outlook and repeat these steps to add it.
 
B

bfitz

Sorry, it is Outlook 2007 with Windows Vista

Diane Poremsky said:
version?

Go to Tools | Email Accounts, choose View or change existing directories or
address book. Is the Outlook Address Book present? If it isn't listed, add
it and close and restart Outlook. If it is listed, then remove it and close
then restart Outlook and repeat these steps to add it.
 
R

Russ Valentine [MVP-Outlook]

Then you migrated your data incorrectly to this installation and have a
corrupt profile. You must create a new profile from scratch.
 
B

bfitz

Thanks for your response. Can you tell me how to create a new profile from
scratch?
Russ Valentine said:
Then you migrated your data incorrectly to this installation and have a
corrupt profile. You must create a new profile from scratch.
--
Russ Valentine
[MVP-Outlook]
bfitz said:
Sorry, it is Outlook 2007 with Windows Vista
 
R

Russ Valentine [MVP-Outlook]

Sure.
http://support.microsoft.com/default.aspx?scid=kb;en-us;829918&Product=out2003

--
Russ Valentine
[MVP-Outlook]
bfitz said:
Thanks for your response. Can you tell me how to create a new profile
from
scratch?
Russ Valentine said:
Then you migrated your data incorrectly to this installation and have a
corrupt profile. You must create a new profile from scratch.
--
Russ Valentine
[MVP-Outlook]
bfitz said:
Sorry, it is Outlook 2007 with Windows Vista

:

version?

Go to Tools | Email Accounts, choose View or change existing
directories
or
address book. Is the Outlook Address Book present? If it isn't listed,
add
it and close and restart Outlook. If it is listed, then remove it and
close
then restart Outlook and repeat these steps to add it.




When I try to add a contact folder as an address book the box to
check
is
grayed out?
 

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