contact me [email protected]

R

Robert O. Smith

recently purchase hp pavillona1030n from CompUSA. How do I activate existing
Microsoft Office that came on the computer without the product key

----------------
This post is a suggestion for Microsoft, and Microsoft responds to the
suggestions with the most votes. To vote for this suggestion, click the "I
Agree" button in the message pane. If you do not see the button, follow this
link to open the suggestion in the Microsoft Web-based Newsreader and then
click "I Agree" in the message pane.

http://www.microsoft.com/office/com...-097ed3570672&dg=microsoft.public.office.misc
 
L

Lau Lei Cheong

If that MS Office comes with your computer, that should be an OEM version,
and OEM version comes with Key Label.
You should contact your sales why the package didn't come with one if you
believe it's missing.
 
M

Miss Perspicacia Tick

Robert said:
recently purchase hp pavillona1030n from CompUSA. How do I activate
existing Microsoft Office that came on the computer without the
product key


Spammers don't need invitations. Why don't you call HP? It's OEM, it has
nothing whatsoever to do with MS.
 
K

Kay

Because it's OEM he can't post to this group? That is the stupidest thing I
have ever heard of.
IFC
 
L

Lau Lei Cheong

Because MS have provided sticker label of the keys to OEM manufactoriers.
And if you buy computers from them and found the labels missing, you should
ask the manufactorier which in the case also is the software vendor, but not
asking the software company (even if it proves to be the fault of software
company, you should contact through the sales, not on your behalf), let
alone the newsgroup which is mainly maintained by the community but not the
software house staff. (Unless you really want to rise the public alert on
some unfair issue)

Isn't it clear?
 
K

Kay

Questions regarding OEM software in general should be answered without a
surely attitude. Is that clear?
 
O

Og

Since registering OEM software varies from vendor to vendor and (worse) the
same vendor uses one method one business cycle and a different method in
another business cycle, unless someone here just happens to have just
purchased the same brand and model as the OP, the OP is not likely to
receive a definitive answer.

If the OP does not have/can not find a registration key, there is nothing
anybody here can do to help the OP.

In either case, the best source for the OP to obtain accurate information is
from the vendor.

steve
 
L

Lau Lei Cheong

The point I just want to make is that: No matter what the situation is,
newsgroups are NOT the first place to ask if someone thinks that some parts
is missing in the OEM package. Neither the sales staff of the vendor nor
customer service staff of software company is here. So there'll unlikely be
any help for the OP.

I believe thats common knowledge for the first line.
 
K

Kay

The original point I was making was because It's OEM does NOT mean as Miss
Perspicacia Tick said "It's OEM, it has nothing whatsoever to do with MS."
That is an ambiguous answer and is not true. It is a Microsoft product and
if you need support this is the place to post whether OEM or retail.This is
the post I responded to, , not your post
which was probably in part correct.
 
K

Kay

I forgot to add that I still believe there is no place for a surly reply to
someone asking for help in this or any newsgroup and I was not inferring
your reply was inappropriate. I WAS implying that Miss Perspicacia Tick's
reply was in appropriate as ALL of her reply's usually have a nasty tone to
them.
 
J

JoAnn Paules [MSFT MVP]

Unfortunately; if it's an OEM, Microsoft makes it clear that you need to go
thru the manufacturer. Is that fair? That's not my decision to make.
 
K

Kay

That IS NOT my point. If I don't know how to open a doc or print a doc I
come her to find out how,wether it's OEM or retail.You don't ask if it's OEM
before you answer my question do you? I was referring to OEM "In general"
not the particular circumstance in the OP'S post.My comments were directed
at this post Her comments are not helpful
and are ambiguous.
Read my added comments in this thread.


JoAnn Paules said:
Unfortunately; if it's an OEM, Microsoft makes it clear that you need to
go thru the manufacturer. Is that fair? That's not my decision to make.

--

JoAnn Paules
MVP Microsoft [Publisher]



Kay said:
The original point I was making was because It's OEM does NOT mean as
Miss Perspicacia Tick said "It's OEM, it has nothing whatsoever to do
with MS." That is an ambiguous answer and is not true. It is a Microsoft
product and if you need support this is the place to post whether OEM or
retail.This is the post I responded to, , not your post which was probably in part correct.
 
G

Gary Smith

Your whinging about the tone and quality of others' posts is more annoying
that the posts themselves, and no more helpful.
 
J

JoAnn Paules [MSFT MVP]

I suspect her comment about OEM was because the poster commented that he
couldn't activate his Office programs that came on a system he purchased
from ..... This indicates an OEM version of the software. The fact that he
stated he doesn't have a product key means he MUST contact the computer
manufacturer. Can he post here? Sure, but he's only going to be told he must
contact the manufacturer. If he purchased the software separately he'd get
info on how to contact Microsoft for help. There is nothing we can do to
help.

I will admit the "Spammers don't need an invitation" part confuses me but I
don't have to understand everything. (Thank heavens for that - I'd be in
deep doodoo.)

--

JoAnn Paules
MVP Microsoft [Publisher]



Kay said:
That IS NOT my point. If I don't know how to open a doc or print a doc I
come her to find out how,wether it's OEM or retail.You don't ask if it's
OEM before you answer my question do you? I was referring to OEM "In
general" not the particular circumstance in the OP'S post.My comments were
directed at this post Her comments are
not helpful and are ambiguous.
Read my added comments in this thread.


JoAnn Paules said:
Unfortunately; if it's an OEM, Microsoft makes it clear that you need to
go thru the manufacturer. Is that fair? That's not my decision to make.

--

JoAnn Paules
MVP Microsoft [Publisher]



Kay said:
The original point I was making was because It's OEM does NOT mean as
Miss Perspicacia Tick said "It's OEM, it has nothing whatsoever to do
with MS." That is an ambiguous answer and is not true. It is a Microsoft
product and if you need support this is the place to post whether OEM or
retail.This is the post I responded to,
, not your post which was probably in
part correct.

The point I just want to make is that: No matter what the situation is,
newsgroups are NOT the first place to ask if someone thinks that some
parts is missing in the OEM package. Neither the sales staff of the
vendor nor customer service staff of software company is here. So
there'll unlikely be any help for the OP.

I believe thats common knowledge for the first line.

"Kay" <[email protected]>
¼¶¼g©ó¶l¥ó·s»D:[email protected]...
Questions regarding OEM software in general should be answered
without a surely attitude. Is that clear?

Because MS have provided sticker label of the keys to OEM
manufactoriers. And if you buy computers from them and found the
labels missing, you should ask the manufactorier which in the case
also is the software vendor, but not asking the software company
(even if it proves to be the fault of software company, you should
contact through the sales, not on your behalf), let alone the
newsgroup which is mainly maintained by the community but not the
software house staff. (Unless you really want to rise the public
alert on some unfair issue)

Isn't it clear?

"Kay" <jhyy@edrffcom>
¼¶¼g©ó¶l¥ó·s»D:%[email protected]...
Because it's OEM he can't post to this group? That is the stupidest
thing I have ever heard of.
IFC

Robert O. Smith wrote:
recently purchase hp pavillona1030n from CompUSA. How do I
activate
existing Microsoft Office that came on the computer without the
product key


Spammers don't need invitations. Why don't you call HP? It's OEM,
it has nothing whatsoever to do with MS.
 
K

Kay

Do you lack self control? Don't read them.

Gary Smith said:
Your whinging about the tone and quality of others' posts is more annoying
that the posts themselves, and no more helpful.
 
K

Kay

I agree, asking for the product key here is futile as no one has the key
here and in the exercise the OP should be made to understand that Miss P
Tick's answer was confusing and not helpful which is what the whole point
was in the first place, that's all I meant, I suppose I could have been
clearer as well. Phew! I'm done now.

JoAnn Paules said:
I suspect her comment about OEM was because the poster commented that he
couldn't activate his Office programs that came on a system he purchased
from ..... This indicates an OEM version of the software. The fact that he
stated he doesn't have a product key means he MUST contact the computer
manufacturer. Can he post here? Sure, but he's only going to be told he
must contact the manufacturer. If he purchased the software separately he'd
get info on how to contact Microsoft for help. There is nothing we can do
to help.

I will admit the "Spammers don't need an invitation" part confuses me but
I don't have to understand everything. (Thank heavens for that - I'd be in
deep doodoo.)

--

JoAnn Paules
MVP Microsoft [Publisher]



Kay said:
That IS NOT my point. If I don't know how to open a doc or print a doc I
come her to find out how,wether it's OEM or retail.You don't ask if it's
OEM before you answer my question do you? I was referring to OEM "In
general" not the particular circumstance in the OP'S post.My comments
were directed at this post Her
comments are not helpful and are ambiguous.
Read my added comments in this thread.


JoAnn Paules said:
Unfortunately; if it's an OEM, Microsoft makes it clear that you need to
go thru the manufacturer. Is that fair? That's not my decision to make.

--

JoAnn Paules
MVP Microsoft [Publisher]



The original point I was making was because It's OEM does NOT mean as
Miss Perspicacia Tick said "It's OEM, it has nothing whatsoever to do
with MS." That is an ambiguous answer and is not true. It is a
Microsoft product and if you need support this is the place to post
whether OEM or retail.This is the post I responded to,
, not your post which was probably in
part correct.

The point I just want to make is that: No matter what the situation
is, newsgroups are NOT the first place to ask if someone thinks that
some parts is missing in the OEM package. Neither the sales staff of
the vendor nor customer service staff of software company is here. So
there'll unlikely be any help for the OP.

I believe thats common knowledge for the first line.

"Kay" <[email protected]>
¼¶¼g©ó¶l¥ó·s»D:[email protected]...
Questions regarding OEM software in general should be answered
without a surely attitude. Is that clear?

Because MS have provided sticker label of the keys to OEM
manufactoriers. And if you buy computers from them and found the
labels missing, you should ask the manufactorier which in the case
also is the software vendor, but not asking the software company
(even if it proves to be the fault of software company, you should
contact through the sales, not on your behalf), let alone the
newsgroup which is mainly maintained by the community but not the
software house staff. (Unless you really want to rise the public
alert on some unfair issue)

Isn't it clear?

"Kay" <jhyy@edrffcom>
¼¶¼g©ó¶l¥ó·s»D:%[email protected]...
Because it's OEM he can't post to this group? That is the stupidest
thing I have ever heard of.
IFC

Robert O. Smith wrote:
recently purchase hp pavillona1030n from CompUSA. How do I
activate
existing Microsoft Office that came on the computer without the
product key


Spammers don't need invitations. Why don't you call HP? It's OEM,
it has nothing whatsoever to do with MS.
 
J

JoAnn Paules [MSFT MVP]

Me too. :) Time to go to bed.

--

JoAnn Paules
MVP Microsoft [Publisher]



Kay said:
I agree, asking for the product key here is futile as no one has the key
here and in the exercise the OP should be made to understand that Miss P
Tick's answer was confusing and not helpful which is what the whole point
was in the first place, that's all I meant, I suppose I could have been
clearer as well. Phew! I'm done now.

JoAnn Paules said:
I suspect her comment about OEM was because the poster commented that he
couldn't activate his Office programs that came on a system he purchased
from ..... This indicates an OEM version of the software. The fact that he
stated he doesn't have a product key means he MUST contact the computer
manufacturer. Can he post here? Sure, but he's only going to be told he
must contact the manufacturer. If he purchased the software separately
he'd get info on how to contact Microsoft for help. There is nothing we
can do to help.

I will admit the "Spammers don't need an invitation" part confuses me but
I don't have to understand everything. (Thank heavens for that - I'd be
in deep doodoo.)

--

JoAnn Paules
MVP Microsoft [Publisher]



Kay said:
That IS NOT my point. If I don't know how to open a doc or print a doc I
come her to find out how,wether it's OEM or retail.You don't ask if it's
OEM before you answer my question do you? I was referring to OEM "In
general" not the particular circumstance in the OP'S post.My comments
were directed at this post Her
comments are not helpful and are ambiguous.
Read my added comments in this thread.


Unfortunately; if it's an OEM, Microsoft makes it clear that you need
to go thru the manufacturer. Is that fair? That's not my decision to
make.

--

JoAnn Paules
MVP Microsoft [Publisher]



The original point I was making was because It's OEM does NOT mean as
Miss Perspicacia Tick said "It's OEM, it has nothing whatsoever to do
with MS." That is an ambiguous answer and is not true. It is a
Microsoft product and if you need support this is the place to post
whether OEM or retail.This is the post I responded to,
, not your post which was probably
in part correct.

The point I just want to make is that: No matter what the situation
is, newsgroups are NOT the first place to ask if someone thinks that
some parts is missing in the OEM package. Neither the sales staff of
the vendor nor customer service staff of software company is here. So
there'll unlikely be any help for the OP.

I believe thats common knowledge for the first line.

"Kay" <[email protected]>
¼¶¼g©ó¶l¥ó·s»D:[email protected]...
Questions regarding OEM software in general should be answered
without a surely attitude. Is that clear?

Because MS have provided sticker label of the keys to OEM
manufactoriers. And if you buy computers from them and found the
labels missing, you should ask the manufactorier which in the case
also is the software vendor, but not asking the software company
(even if it proves to be the fault of software company, you should
contact through the sales, not on your behalf), let alone the
newsgroup which is mainly maintained by the community but not the
software house staff. (Unless you really want to rise the public
alert on some unfair issue)

Isn't it clear?

"Kay" <jhyy@edrffcom>
¼¶¼g©ó¶l¥ó·s»D:%[email protected]...
Because it's OEM he can't post to this group? That is the
stupidest thing I have ever heard of.
IFC

Robert O. Smith wrote:
recently purchase hp pavillona1030n from CompUSA. How do I
activate
existing Microsoft Office that came on the computer without the
product key


Spammers don't need invitations. Why don't you call HP? It's OEM,
it has nothing whatsoever to do with MS.
 

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