Contacts error in Outlook 2003

R

Ron

In outlook, my contacts are readily available. However, when clicking "To"
in a new mail to bring up my contacts, I get an error that states "The
address list could not be displayed. The contacts folder associated with
this address list could not be opened; it may have been moved or deleted, or
you do not have permissions." After clicking OK a blank address list
appears. It was working fine yesterday. Can you advise on how to fix?
Thanks!
 
R

Russ Valentine [MVP-Outlook]

Can you advise on what happened between yesterday and today?
This just doesn't happen by itself. You must have changed something.
 
D

Diane Poremsky [MVP]

If you have Contacts in the Contacts folder but they are not accessible
when you click on the To button, check these settings:
Make sure the Contact folder is enabled as an email address book. Right
click the Contacts folder, choose Properties then Outlook Address Book.
Is the box to enable as email address book is checked?
If this is grayed out...

Go to Tools | Email Accounts, choose View or change existing directories
or address book. Is the Outlook Address Book present? If it isn't listed,
add it and close and restart Outlook. If it is listed, then remove it
and close then restart Outlook and repeat these steps to add it.
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)




[Posted using NewsLook NNTP add-in for Outlook]
 
R

Ron

Thank you. Removing it and adding it again did the trick.

Diane Poremsky said:
If you have Contacts in the Contacts folder but they are not accessible
when you click on the To button, check these settings:
Make sure the Contact folder is enabled as an email address book. Right
click the Contacts folder, choose Properties then Outlook Address Book.
Is the box to enable as email address book is checked?
If this is grayed out...

Go to Tools | Email Accounts, choose View or change existing directories
or address book. Is the Outlook Address Book present? If it isn't listed,
add it and close and restart Outlook. If it is listed, then remove it
and close then restart Outlook and repeat these steps to add it.
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)




[Posted using NewsLook NNTP add-in for Outlook]

In outlook, my contacts are readily available. However, when clicking "To"
in a new mail to bring up my contacts, I get an error that states "The
address list could not be displayed. The contacts folder associated with
this address list could not be opened; it may have been moved or deleted, or
you do not have permissions." After clicking OK a blank address list
appears. It was working fine yesterday. Can you advise on how to fix?
Thanks!
Click to expand...
Click to expand...
 
R

Ron

Zip, nothing, notta. Besides turning the computer off then back on.

Russ Valentine said:
Can you advise on what happened between yesterday and today?
This just doesn't happen by itself. You must have changed something.
--
Russ Valentine
[MVP-Outlook]
Ron said:
In outlook, my contacts are readily available. However, when clicking "To"
in a new mail to bring up my contacts, I get an error that states "The
address list could not be displayed. The contacts folder associated with
this address list could not be opened; it may have been moved or
Click to expand...
deleted,
or
you do not have permissions." After clicking OK a blank address list
appears. It was working fine yesterday. Can you advise on how to fix?
Thanks!
Click to expand...
Click to expand...
 
R

Russ Valentine [MVP-Outlook]

Then the standard repair options Diane listed should work.
--
Russ Valentine
[MVP-Outlook]
Ron said:
Zip, nothing, notta. Besides turning the computer off then back on.

Russ Valentine said:
Can you advise on what happened between yesterday and today?
This just doesn't happen by itself. You must have changed something.
--
Russ Valentine
[MVP-Outlook]
Ron said:
In outlook, my contacts are readily available. However, when clicking "To"
in a new mail to bring up my contacts, I get an error that states "The
address list could not be displayed. The contacts folder associated with
this address list could not be opened; it may have been moved or
Click to expand...
deleted,
or
you do not have permissions." After clicking OK a blank address list
appears. It was working fine yesterday. Can you advise on how to fix?
Thanks!
Click to expand...
Click to expand...
Click to expand...
 
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