Contacts Not Showing in Address Book

O

Orlando Gondar

All my contacts are there but when you click on the Outlook Address Book'
tab
the "Show this folder as an email address book" is grayed, and un-marked.It
does
shows "Contacts" on the "Name of the Address Book" field.

So when you making an email, the list of contacts is blank.

How can I fix this ?

Thanks
 
B

Ben M. Schorr, MVP

All my contacts are there but when you click on the Outlook Address Book'
tab
the "Show this folder as an email address book" is grayed, and
un-marked.It
does
shows "Contacts" on the "Name of the Address Book" field.

So when you making an email, the list of contacts is blank.

How can I fix this ?

Thanks
Click to expand...

You probably need to add the Outlook Address Book service to Outlook.
What version of Outlook are you running and what mode (Corp/Workgroup,
Internet Mail Only, etc.) do you have it installed in? If you're not
sure, check Help | About.



--
-Ben-
Ben M. Schorr, MVP-OneNote/Outlook
Operations Coordinator
Stockholm/KSG - Honolulu
http://www.scgab.com
 
O

Orlando Gondar

The version is: Outlook 2004 ( 11.6359.6368) SP1

When you click on the address book button, it shows up but blank.

So all my contacts are there, but not on the addressbook.
 
B

Ben M. Schorr, MVP

The version is: Outlook 2004 ( 11.6359.6368) SP1

When you click on the address book button, it shows up but blank.

So all my contacts are there, but not on the addressbook.
Click to expand...

Must be Outlook 2003. 2004 is Macintosh only.

Try going to Tools | E-Mail accounts | View or Change Existing Directories
or Address Books. Click Add | Add the Outlook Address Book.

You may need to restart Outlook for this to take effect. Afterwards when
you right-click the Contacts folder and click the Outlook Address Book tab
you should be able to add it.


--
-Ben-
Ben M. Schorr, MVP-OneNote/Outlook
Operations Coordinator
Stockholm/KSG - Honolulu
http://www.scgab.com
 
B

Brian Tillman

Ben M. Schorr said:
Try going to Tools | E-Mail accounts | View or Change Existing
Directories or Address Books. Click Add | Add the Outlook Address
Book.
Click to expand...

You forgot a couple of steps.

Tools>E-mail Accounts>Add a new directory or address book>Next>Additional
address books>Next. Select Outlook Address Book, click Next, then Finish.
 
B

Ben M. Schorr, MVP

You forgot a couple of steps.

Tools>E-mail Accounts>Add a new directory or address
book>Next>Additional address books>Next. Select Outlook Address Book,
click Next, then Finish.
Click to expand...

I figured they could figure that out once they were there. :) Thanks for
clarifying.

--
-Ben-
Ben M. Schorr, MVP-OneNote/Outlook
Operations Coordinator
Stockholm/KSG - Honolulu
http://www.scgab.com
 
Top