corrupt data file

W

william.ingram

I have been having some problems with my iBook lately and decided to
back up files before taking it in for repairs. I copied my Entourage
data files to a cd. Now, when I open Entourage, it takes me back to the
beginning and I can't seem to get back my information. Most of the
emails are not a problem, since most of my email is from IMAP accounts.
However, I hate to lose the notes that I had created and the calendar.

I went to another computer and tried to open the copy of the data file
with Entourage, but it told me that the file was corrupted and probably
couldn't be fixed. Is there any way to recover any of the data from
this file? Or any way, other than the Microsoft database utility to try
to fix the file?

Bill
 
B

Barry Wainwright

I have been having some problems with my iBook lately and decided to
back up files before taking it in for repairs. I copied my Entourage
data files to a cd. Now, when I open Entourage, it takes me back to the
beginning and I can't seem to get back my information. Most of the
emails are not a problem, since most of my email is from IMAP accounts.
However, I hate to lose the notes that I had created and the calendar.
Click to expand...

What happens when you try? Do you get any error messages? Or just the new
database 'MS Welcome' message?

If so, make sure you have copied the files off the CD back to their right
place - "~/Documents/Microsoft User Data/Office 2004 Identities/[Identity
Name]/Database".

Then, if it doesn't appear, choose 'switch identity' from the entourage menu
and see if it listed there.
I went to another computer and tried to open the copy of the data file
with Entourage, but it told me that the file was corrupted and probably
couldn't be fixed. Is there any way to recover any of the data from
this file? Or any way, other than the Microsoft database utility to try
to fix the file?
Click to expand...

This sor tof error can occur when the copy of entourage has not been updated
to the same version number as the one that created the database. Make sure
you have re-applied all updates to entourage before attempting to read the
database.
 
B

Barry Wainwright

None of that worked. Still starts as if I'm starting Entourage for the
first time.
Click to expand...

None of what worked?

Please quote relevant parts of previous messages.
 
B

Bill

Barry said:
calendar.

What happens when you try? Do you get any error messages? Or just the new
database 'MS Welcome' message?
Click to expand...

I get the Entourage setup helper.
If so, make sure you have copied the files off the CD back to their right
place - "~/Documents/Microsoft User Data/Office 2004 Identities/[Identity
Name]/Database".
Click to expand...

They are in the correct place.
Then, if it doesn't appear, choose 'switch identity' from the entourage menu
and see if it listed there.
Click to expand...

Tried that and it's not there.
This sor tof error can occur when the copy of entourage has not been updated
to the same version number as the one that created the database. Make sure
you have re-applied all updates to entourage before attempting to read the
database.
Click to expand...

That may explain the message that the database is corrupted, but the
database still won't work with the version of Entourage that created
the it.

When I use the "get info" command for the database, the dialog box says
that the file takes up 18mb.
 
B

Barry Wainwright

When I use the "get info" command for the database, the dialog box says
that the file takes up 18mb.
Click to expand...

18mb is the default size for a new database.

What is the size of the database on the CD?

Copy it over again, replacing the empty one that entourage has created
there.
 
B

Bill

Barry said:
18mb is the default size for a new database.

What is the size of the database on the CD?
Click to expand...

Both the database on the CD and the one on my hard drive are
approximately 18.1 MB
Copy it over again, replacing the empty one that entourage has created
there.
Click to expand...

Do you mean copy from the harddrive to the CD or the reverse?
 
B

Barry Wainwright

Both the database on the CD and the one on my hard drive are
approximately 18.1 MB
Click to expand...

In that case they are both empty databases. It looks like you backed up the
wrong one.
 
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