Corrupt email is crashing entourage...

M

Matt Kelly

I have a corrupt email in a folder that is crashing entourage. How can I go
about deleting this email so every time I open that one folder it doesn't
crash entourage?

Thanks
Matt
 
W

Walt Basil

I have a corrupt email in a folder that is crashing entourage. How can I go
about deleting this email so every time I open that one folder it doesn't
crash entourage?

Thanks
Matt
Click to expand...

See this link, and do a search for "crash" on it. One of them deals
with corrupt email crashing Entourage, and offers some possible
solutions.
<http://www.entourage.mvps.org/faq/exchange_server.html>

I'm not sure about the exchange side of the house, but for normal
POP/IMAP mail, turning off the mail preview by selecting "Preview Pane"
from the "View" menu will keep Entourage from processing the corrupt
email, and then you can delete it without viewing it and the subsequent
crash.

--
Walt Basil
www.basilweb.net

Got Unison? The ultimate newsreader IMO for Mac OS X
http://www.panic.com/unison/
 
B

Barry Wainwright

I have a corrupt email in a folder that is crashing entourage. How can I go
about deleting this email so every time I open that one folder it doesn't
crash entourage?

Thanks
Matt
Click to expand...

Turn off the preview pane, if you can then select the mail and delete it all
is well. If not, try a rebuild - hold down the option ley when starting
entourage until you see the rebuild screen, then follow the instructions.
 
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