C
Caryl
I am running Entourage 2001 on a Mac G3 with system 9.2
Late last year, as a a result of a computer system total crash and other problems (which have since been fixed), two messages in my Inbox became corrupt. I have used a variety of methods to delete these messages, but I am coming up empty each time
One message actually was a good message that became corrupt and is now a bunch of gibberish code. When I try to delete this file, Entourage gives me an out of memory error. I have 256K RAM, and I tried allocating all of the available memory to Entourage in an attempt to override this message. But that process did not work
The second message shows up as an entirely blank line in my Inbox. Each time I have tried to delete the file, Entourage crashes, and I have to restart my computer
I tried setting automatic deletion of old messages, using a schedule, but that process does not work
I consulted tech people, and they have no clue
Since individual messages are not separate files, I cannot delete the messages folder in the Microsoft User Data folder. I have a variety of local folders where numerous messages are archived during work on multiple projects. If I were to delete the messages folder, I would lose this valuable information
Does anyone have any ideas? I tried posting this problem last Friday, but I never saw it come up in the discussion threads for Office Entourage for Mac. I apologize if this is a duplicate request. Some postings that I saw on 2/6 no longer appear in the search results window
Caryl Wenzel
Late last year, as a a result of a computer system total crash and other problems (which have since been fixed), two messages in my Inbox became corrupt. I have used a variety of methods to delete these messages, but I am coming up empty each time
One message actually was a good message that became corrupt and is now a bunch of gibberish code. When I try to delete this file, Entourage gives me an out of memory error. I have 256K RAM, and I tried allocating all of the available memory to Entourage in an attempt to override this message. But that process did not work
The second message shows up as an entirely blank line in my Inbox. Each time I have tried to delete the file, Entourage crashes, and I have to restart my computer
I tried setting automatic deletion of old messages, using a schedule, but that process does not work
I consulted tech people, and they have no clue
Since individual messages are not separate files, I cannot delete the messages folder in the Microsoft User Data folder. I have a variety of local folders where numerous messages are archived during work on multiple projects. If I were to delete the messages folder, I would lose this valuable information
Does anyone have any ideas? I tried posting this problem last Friday, but I never saw it come up in the discussion threads for Office Entourage for Mac. I apologize if this is a duplicate request. Some postings that I saw on 2/6 no longer appear in the search results window
Caryl Wenzel