Creating a new account on Entourage

P

pix

I'm trying to create a new account on my Entourage so that I can use
it to send & receive the mail sent to my professional Yahoo website.
I got all the instructions and followed them but it doesn't work.

I cannot send emails nor receive them, I get an error message ("a
connection failure accurred. Error: -23012).
If I switch to my other account with Entourage it works fine, no
connection problems.

Is there a difference between a POP and a POP3 ?
in the instructions the only thing I find a bit strange is that they
say to enter "My incoming mail server is a POP3" but I only have the
POP option (no number 3) among other two.

What to do?

Thanks so much for the help, you guys have heped me other times in the
past, this site is great!!
 
A

Adam Bailey

pix said:
I'm trying to create a new account on my Entourage so that I can use
it to send & receive the mail sent to my professional Yahoo website.
I got all the instructions and followed them but it doesn't work.

I cannot send emails nor receive them, I get an error message ("a
connection failure accurred. Error: -23012).
If I switch to my other account with Entourage it works fine, no
connection problems.
Click to expand...

The description for that error can be found at:
http://www.entourage.mvps.org/error/page.html#error-23012

The error refers to an IMAP server, but you go on to ask about POP3. What
kind of server are you trying to access? How do you have it set up in
Entourage?
Is there a difference between a POP and a POP3 ?
in the instructions the only thing I find a bit strange is that they
say to enter "My incoming mail server is a POP3" but I only have the
POP option (no number 3) among other two.
Click to expand...

POP stands for "Post Office Protocol," and the 3 is actually the version.
POP and POP3 are exchangeable.

(POP2 was around in the '80s.)
 
P

pix

What
kind of server are you trying to access? How do you have it set up in
Entourage?
Click to expand...

Let's see... the server is Yahoo, I don't know how to answer the 2nd
question, I don't know how I have it set up in Entourage, can you
explain? sorry... I'm not good with technical stuff, as you can
see.....
 
A

Adam Bailey

pix said:
Let's see... the server is Yahoo, I don't know how to answer the 2nd
question, I don't know how I have it set up in Entourage, can you
explain? sorry... I'm not good with technical stuff, as you can
see.....
Click to expand...

What instructions are you following to set up your account? What
instructions has Yahoo! provided you with?
 
P

pix

Thanks for your response. I have been able to activate my new account
right now (I had misspelled the incoming pop).

Now thouh I have an emergency as, in the process, I have inadvertently
deleted my personal Entourage account! I was in the window where you
can add, rename and delete accounts and deleted it. I have not touched
the computer, nor closed Entourage, the window is still open but I
don't know how to restore my account as there is no option to go back
and restore it. What to do?
THANKSSSS
 
A

Adam Bailey

pix said:
Now thouh I have an emergency as, in the process, I have inadvertently
deleted my personal Entourage account! I was in the window where you
can add, rename and delete accounts and deleted it. I have not touched
the computer, nor closed Entourage, the window is still open but I
don't know how to restore my account as there is no option to go back
and restore it. What to do?
Click to expand...

Just Deleting the account doesn't really hurt anything, although email
you've received on that account will "forget" which account it was received
with (meaning if you try to reply to one of those messages, the reply will
come from your default account until you change that).

Go ahead and re-create the account, I don't think there's any way to undo
account deletion.
 
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