Cumulus-Powerpoint Support Kit

[Gruvetoy]

I use Cumulus 5.5.2 to import images into Powerpoint 2002 via Canto
software's Cumulus-Powerpoint Support Kit Add-In. Something happened,
and I can no longer get the Cumulus icon to show up in the Powerpoint
toolbar. I checked to see if the Add-In was still on the list of
Add-Ins, and it was not, so I tried reloading it, and it does not
reload. Yet it shows up as loaded in a list of the Add-Ins using the
Developer menu from Shyam's Toolbox. The complete message in Shyam's
Toolbox is as follows:

Add-in Name Loaded Registry File Path
IIW Yes Current User F:\Program Files\IIW
ToolBox Yes Current User F:\Program Files\ToolBox
Cumulus AddIn Yes Local Machine f:\program files\shyam pillai

I am wondering if it makes a difference that the Registry location for
the Cumulus Add-In says Local Machine, while all the others (I left a
few off this list for conciseness) say Current User.

Either way, does anybody else in this newsgroup use this Cumulus
Add-In with Powerpoint, and if so, do you have any clue what is going
on here? No matter how many times I uninstall and reinstall Cumulus,
the add-in, and Powerpoint, the problem persists.

Thanks!

 

[Sonia]

Did you lower macro security to Medium or Low before you tried to load the
add-in? That is required. Otherwise it'll just do nothing and not give you
a message. After the add-in is loaded, set the security level back to High.

 

[Shyam Pillai]

Repeat the following steps, if you are comfortable with editing the
registry:
1. Quit PowerPoint
2. Select Start | Run | Type 'Regedit.exe' without quotes and press <Enter>
3. The registry tree, navigate to:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\10.0\PowerPoint\AddIns\Cumulus
AddIn
4. Delete this 'Cumulus AddIn' key.
5. Quit Regedit

Now try loading the Cumulus add-in from the Tools | Add-in menu after
setting the macro security level to Medium.

 

[Gruvetoy]

The security setting is at "Low". It seems to make no difference with
this plugin. It still does not show up in the list of Available
Add-Ins.

-Michael

 

[Sonia]

My next suggestion would be to write to the support peopl at Canto and ask
them for help.

 

[Gruvetoy]

Shyam,

I looked for the Cumulus Add-In key in Local User, but it is not
there. It was actually listed in the Common User section, so I deleted
it, but it made no difference.

By the way, I neglected to mention that we installed Cumulus v6 a
while back, and did not uninstall 5.5.2 beforehand. At that point, the
Add-In worked fine, but only in v6. My problems began when I decided
to uninistall v6, and it is then that the Cumulus add-in icon
disappeared from PowerPoint (and the Add-Ins menu). I then uninstalled
5.5.2 as well as the PowerPoint Support Kit, and did reinstallations
and registered the add-in. None of this seemed to remedy the problem.

This is all confusing to me.

Please advise.

Thanks,

Michael

 

[Shyam Pillai]

Gruvetoy,
You'll probably get the fastest support from the specific product team since
the issue seems to be limited to that add-in. Let us know if that doesn't
work and then we can look into it further.