customer experience collector should include what's in it for me

[Lavender]

Just been asked if I wanted to take part in a customer experience thing where
a programme is downloaded onto my machine and collects info on errors and how
I work.

Just wanted to feed back that, unless there is a clear benefit for me in
this, there is no way I would participate in something that is probably going
to just be taking more of my computer's time away from my own work!

(from what you said, I could see absolutely no benefit to me whatsoever)

ta!



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[Beth Melton]

If you elect to participate then any benefits from your participation
would be found in future versions of Office.

The premise is, if they can obtain a better picture of how users use
the applications, which features/functions they use the most, etc then
they can build a better product and focus more on adding enhancements
to those areas used the most instead of spending a lot of time
developing features no one really uses or wants.

Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

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