damaged database

K

kitkatgo

hi all....this happened to me a couple of years ago, and I know that I
should NOT rebuild the database when it prompts me to...but could
someone just point me to that VP's article about how to handle a
corrupted database without wiping out everything on entourage?
thanks so much!

Kit
 
D

Diane Ross

hi all....this happened to me a couple of years ago, and I know that I
should NOT rebuild the database when it prompts me to...but could
someone just point me to that VP's article about how to handle a
corrupted database without wiping out everything on entourage?
thanks so much!

One thing that some users have reported that worked was to use the export as
Entourage archive (only available in 2004). Select to delete the data that
was exported. Import data back into Entourage. Create a duplicate backup
first.

Routine rebuilding is not recommended, but if Entourage is telling you that
you need to rebuild, you should. I would duplicate your Identity prior to
rebuilding. Entourage makes a copy but in rare circumstances if the rebuild
goes bad, all of your data could be compromised. This could be a result of
the space on your HD or health of your system.

How to rebuild database:

Make sure you have enough hard disk space available for twice the size of
your database. As part of the rebuilding process, Entourage creates a second
database file. (Note: your HD also needs breathing room to function)

1. On the Entourage menu, click Turn Off Office Reminders.
2. Quit Messenger and all Microsoft Office applications, including
Entourage.

Hold down the Option key and re-launch the application. In a few seconds,
you¹ll be greeted with the database utility. You can verify and, if
necessary, rebuild the Entourage database by using the Microsoft Database
Utility.

During the rebuild process, the old files are renamed in case for some
reason the rebuild was not successful. After you¹ve rebuilt your database
and checked the application¹s performance, you can delete the old version
from your hard drive. Do NOT throw away these files unless you are satisfied
with the rebuild:

Old files are named:

Main [Backed up date and time will be shown] e.g. Main [Backed up 1.21.2007
13.35]

For help with older version of Entourage see:
<http://www.entourage.mvps.org/database/rebuild.html>
 
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