Damaged File - PLEASE HELP

R

Ryan

It's a pretty clean log. Where does your antivirus say
the infected files are located? In your System Volume
Information Folder (System Restore)?
If so, it's because your Restore folder is protected, and
Antivirus software is unable to modify its contents.
You'll need to flush that folder:

1. On the Desktop, right-click My Computer.
2. Click Properties.
3. Click the System Restore tab.
4. Check Turn off System Restore.
5. Click Apply, and then click OK.
6. Restart the computer.

All data, including your virus, will be purged from the
restore folder.

7. Run your antivirus once more.

After rebooting, re-enable System Restore.


Good luck,
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top