Data Retrieval - Entourage 2001 message file

P

Production

Hello

I opened Entourage 2001 on an eMac (system 9 working as Classic within
system X), and was missing all my old e-mails (ie the old identity was
effectively out of commission).

We tried a rebuild of the Database but this did not restore my messages.

We tried importing the Data into Office 2004 and we still could not access
the older e-mails.

It seems the database file which forms the message 'structure' has been
damaged. The message file is intact (900mb) but we can't find a way of
retrieving this data which is a disaster!!!

Anyway with experience of this problem would be most appreciated. I can't
believe retrieval of a message file (hopefully undamaged) is an unusual
problem?

Thanks everyone
Julie Jones
 
D

Diane Ross

I opened Entourage 2001 on an eMac (system 9 working as Classic within
system X), and was missing all my old e-mails (ie the old identity was
effectively out of commission).

We tried a rebuild of the Database but this did not restore my messages.

We tried importing the Data into Office 2004 and we still could not access
the older e-mails.

It seems the database file which forms the message 'structure' has been
damaged. The message file is intact (900mb) but we can't find a way of
retrieving this data which is a disaster!!!
Click to expand...

It's suspicious to me that you can access newer email but not the older
messages. Database corruption usually doesn't exhibit this behavior.

Could it be possible that you accidentally moved your Identity folder and
Entourage created a new one that contains your new messages? To find your
old database, search for "Microsoft User Data" (without the quotes) or "
Office 2001 Identities".
 
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