M
Marc Monaro
Greetings!
This is a scary one, but I am trying to find an answer to something that I
have never seen this before...
I have a user, who's Entourage data base went south. Entourage 2004's
(11.2.3) repair DB could not successfully repair the DB, which was about
1.6gb in size.
I moved the Microsoft User Data folder from the Documents folder to the root
of her Home folder and reconfigured her Exchange profile with a new one.
Ready for this...
When Entourage connected and began it's first sync with the new profile, her
inbox was empty along with all of her subfolders.
I even checked with our Exchange admin just to be sure, and he said her
inbox was empty.
Did, somehow, the DB decide to delete all of her email and subfolders from
her inbox when the DB went corrupt?!
Any clues/hints/explanation to this mystery would be greatly appreciated.
Thanks!
MM
This is a scary one, but I am trying to find an answer to something that I
have never seen this before...
I have a user, who's Entourage data base went south. Entourage 2004's
(11.2.3) repair DB could not successfully repair the DB, which was about
1.6gb in size.
I moved the Microsoft User Data folder from the Documents folder to the root
of her Home folder and reconfigured her Exchange profile with a new one.
Ready for this...
When Entourage connected and began it's first sync with the new profile, her
inbox was empty along with all of her subfolders.
I even checked with our Exchange admin just to be sure, and he said her
inbox was empty.
Did, somehow, the DB decide to delete all of her email and subfolders from
her inbox when the DB went corrupt?!
Any clues/hints/explanation to this mystery would be greatly appreciated.
Thanks!
MM