database exists but data does not display

[gnvand2605]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel
Email Client: Exchange

I synchronized my mailbox with my exchange server. This took around 12 hours as the mailbox is over 6GB.

In main identity, I do find the database but when I open Entourage, no mail displays and starts synching with the exchange server again, from scratch.

This happens each time I start Entourage.

What is going wrong?

 

[Diane Ross]

I synchronized my mailbox with my exchange server. This took around 12 hours
as the mailbox is over 6GB.

I'm going to let the Exchange experts help with your problem, but wanted you
to consider reducing your mailbox.

AutoArchive Exchange Account to "On My Computer"

Move all e-mail older than 60 days (time adjustable) from your Exchange
account folders to archive folders within the "On My Computer" folder tree.

<http://www.entourage.mvps.org/exchange/autoarchive.html>

 

[William Smith [MVP]]

I synchronized my mailbox with my exchange server. This took around
12 hours as the mailbox is over 6GB.

In main identity, I do find the database but when I open Entourage,
no mail displays and starts synching with the exchange server again,
from scratch.

This happens each time I start Entourage.

What is going wrong?

I think 12 hours for 6GB is still way too long. Have a look at my blog
post for optimizing Entourage when connecting with Exchange. Make sure
you're connecting to a backend server (not an OWA address) if you're on
the same company network as your server and see what happens.

"Optimize Entourage to better work with Exchange"
<http://blog.entourage.mvps.org/2008/03/optimize_entourage_to_better_work_with_exchange.html>

Hope this helps!

--

bill

Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
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