A
arod2
hello
Here s a scenario. we have one pc and 3 users in a hotel reception. One
person is answering one email, as it s a very busy place, she has to stop
and answer the customer. The email directly goes to the draft directory. Now
she forgets to finish answering the email and leaves it all alone. Someone
else is coming to the computer and answers new email and what can she see on
the email the first person started to answer, a timestamp with a sentence
like "you replied to this email on this date" and finally noone will answer
the first person forgets about it and the second one sees it has answered.
Is there a way to remove this answered status?
Olivier
Here s a scenario. we have one pc and 3 users in a hotel reception. One
person is answering one email, as it s a very busy place, she has to stop
and answer the customer. The email directly goes to the draft directory. Now
she forgets to finish answering the email and leaves it all alone. Someone
else is coming to the computer and answers new email and what can she see on
the email the first person started to answer, a timestamp with a sentence
like "you replied to this email on this date" and finally noone will answer
the first person forgets about it and the second one sees it has answered.
Is there a way to remove this answered status?
Olivier